Partner Strategy & Operations Lead

About the role

Notion is accelerating investment in Partner and Consultant motions with the goal to scale growth meaningfully over the next several years. This role will lead strategy and execution across both self-service and sales-assisted business models, diving deep to support each motion while also working alongside business partners to drive program unification through mechanisms such as tiering, processes, systems, and incentive models.

Responsibilities

• Lead annual and semi-annual planning for the Partner org, including invest/divest recommendations, headcount and opex, OKRs, KPIs and incentives models
• Build and own revenue and capacity models to inform investment decisions; Structure ambiguous problems through data, translating insights into clear recommendations
• Design and run “rhythm of the business” operating cadences e.g. KPI and OKR reviews to drive the right decisions at the right time
• Partner with BizTech and Data to define requirements, prioritize work, and deliver the systems, reporting and analytics capabilities needed to run the Partner business
• Improve Partner process, working closely with Business Technology and Partner teams to improve end to end experience across Partner onboarding, lead gen, etc.
• Evolve Partner operating processes and experiences; Identify bottlenecks and guide process optimization and automation
• Guide and design data-backed strategies such as tiering, incentives, referral models and more

Requirements

• Strong analytics and modeling capabilities: You structure ambiguous problems through data and distill insights into clear recommendations
• Process-oriented mindset: You understand existing workflows and build processes and automation that create efficiency and accelerate business results
• Impact orientation and ROI: You craft narratives that weigh benefits and tradeoffs, guiding leaders to the right decisions that will help them achieve their goals
• Strong communication: You communicate effectively across audiences, functions and levels, including executive leadership
• Cross-functional influence: You collaborate across teams, leveraging diverse expertise to drive results. You’re not afraid to zoom in and out, and roll up your sleeves to get things done
• Project management: You translate strategies into clear milestones, goals, and dependencies while keeping stakeholders informed
• Velocity mindset: You design pilots and experiments, success measures, and scale wins quickly
• Partner expertise: You understand Partner and Consultant models, Go to Market functions, and what great operations looks like

Skills

• 10+ years in Strategy & Operations, Business Operations, Analytics, or Consulting, with applied experience in tech/SaaS
• You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results

Nice to haves

• Hands-on experience with Partner systems
• Advanced analytics, statistics background and/or SQL skills
• Hands-on experience directly supporting executive leadership
• Broader GTM operations experience (e.g. Sales, CS, CX, Marketing Ops)