Partner & Operations Manager

About the role

We are seeking an experienced and highly organized Partner & Operations Manager to drive strategic partnerships, channel business growth, and operational excellence within the Business Development function. The ideal candidate will be responsible for managing technology and business partners, supporting revenue-generating initiatives, optimizing sales operations, and ensuring seamless coordination across business development, pre-sales, bid management, marketing, and project delivery teams.

Responsibilities

• Develop, manage, and strengthen relationships with technology partners, solution providers, system integrators, distributors, and channel partners.
• Identify new partnership opportunities that align with the company's growth strategy.
• Negotiate partnership agreements, collaboration frameworks, and commercial terms.
• Manage partner onboarding, enablement, certification, and engagement programs.
• Coordinate joint business planning, go-to-market activities, and co-selling initiatives.
• Maintain strong relationships with strategic partners including software vendors, cloud providers, consulting firms, and technology alliances.
• Develop and execute partner-driven revenue strategies.
• Create partner sales programs, incentive structures, and performance frameworks.
• Monitor partner-generated opportunities, pipeline growth, and revenue contribution.
• Support channel partners with product information, sales tools, and proposal development.
• Conduct regular partner performance reviews and business planning sessions.
• Establish and improve operational processes for business development activities.
• Monitor sales pipeline management, opportunity tracking, and forecasting processes.
• Ensure CRM data accuracy, sales reporting consistency, and process compliance.
• Develop dashboards and performance reports for management review.
• Support annual business planning, sales target allocation, and resource planning.
• Coordinate activities between Business Development, Pre-Sales, Bid Management, Marketing, Finance, Legal, and Project Delivery teams.
• Ensure timely completion of proposals, partnership agreements, and commercial documentation.
• Facilitate communication and alignment among internal and external stakeholders.
• Support large strategic opportunities involving multiple business units and partners.
• Develop and maintain sales playbooks, partnership frameworks.

Requirements

• Experience: 5-8 years
• Education: Not specified
• Skills: global business development, business development, strategic partnerships, major account development, new business development, partnership development, partner management, key account development, sales strategy development

Additional Information

This role is full-time and can be based anywhere in Bangladesh. The last date of application is 30 July 2026.