Partner Operations Lead

About the role

Join a high-impact event partnerships team in a strategic operations role supporting large-scale global activations. This position is ideal for an experienced operator who thrives in fast-paced, cross-functional environments and enjoys turning complex plans into seamless on-the-ground execution.

Responsibilities

• Develop and refine operational plans for major international event programs and associated activations.
• Refresh and maintain an operational playbook that can be adapted for future event partnerships.
• Lead end-to-end planning for onsite requirements, including hospitality, transportation, parking, accommodation, ticketing, and accreditation.
• Coordinate with executive stakeholders on VIP and high-touch hospitality needs.
• Build and execute onsite staff operations plans in partnership with safety, security, and internal communications teams.
• Support contingency planning for workforce, guests, and athlete-related operational scenarios.
• Partner with external agencies on ticketing, accreditation, transportation, and other delivery workstreams.
• Oversee internal submissions, approvals, and communications to keep programs on track.
• Guide operational staff and help prioritize key workstreams across the team.
• Facilitate internal taskforce meetings, prepare executive summaries, and share recommendations to support decision-making.
• Collaborate with cross-functional partners and contribute to other working groups as needed.

Skills

• Proven experience in Olympic Games and FIFA World Cup environments.
• Strong background working with executives, board members, or other high-touch stakeholders in major event settings.
• Excellent organizational skills and exceptional attention to detail.
• Ability to manage multiple priorities, adapt quickly, and remain effective in a fast-moving environment.
• Self-starter with the ability to work independently while collaborating across teams.
• Deep subject matter expertise in sport and established relationships within the IOC and FIFA.
• Confident communicator with the ability to influence stakeholders and present to leadership.
• Willingness to travel regularly and work onsite at events.

Preferred Skills

• Experience developing operational playbooks or frameworks for large-scale events.
• Background coordinating complex logistics across multiple stakeholders and agencies.
• Experience supporting executive hospitality or premium onsite experiences.
• Strong problem-solving skills and the ability to pivot when plans change.
• Familiarity with managing communications across global teams and diverse workstreams.