Partner Community & Engagement Lead

Key Responsibilities

• Manage the global partner communications plan, including scheduling, authoring, publishing via the partner portal, and collaborating with Marketing when needed.
• Drive awareness and adoption of partner program benefits, including tools and campaigns that help partners grow their business.
• Lead community programming and engagement initiatives, including the planning and execution of channel webinars, partner briefings, and regional Relativity Fest experiences.
• Design and manage partner advocacy and recognition initiatives, including awards programs led by the Partnerships team.
• Serve as the steward of the partner competency program, managing the process that validates and recognizes partners for their customer excellence, solution, and industry expertise.
• Gather and synthesize partner feedback to inform program improvements and experience enhancements.
• Contribute to the ongoing evolution of partner program benefits and incentives.

Minimum Qualifications

• 6+ years of experience with global channel programs, community engagement, partner marketing.
• Experience managing multi-channel partner engagement programs, including in-person events, virtual events, and channel webinars, with a track record of driving measurable participation and business impact.
• Experience leading advocacy and recognition initiatives.
• Data-informed mindset with experience translating qualitative and quantitative insights (e.g., partner feedback, engagement metrics, program performance) into improvements in partner programs, benefits, and incentives.
• Excellent communication and storytelling skills, with the ability to craft clear, engaging messaging for diverse partner audiences and manage stakeholder relationships effectively.
• Comfortable collaborating with and presenting to executive stakeholders across functions.
• Strong sense of ownership and accountability with the ability to manage multiple initiatives in a fast-paced environment.

Preferred Qualifications

• Strong understanding of partner ecosystems, including channel, alliance, and services partners, and how engagement drives commercial success.
• Experience in the legal or e-discovery industry is a plus; familiarity with Relativity's platform and partner ecosystem is highly valued.

Required Skills

• Alliance Management
• Collaboration
• Communication
• Cross-Functional Teamwork
• Partnership Development
• Project Management
• Relationship Management
• Stakeholder Management
• Strategic Planning
• Vendor Management