Participation, Syndication and Commercial Loan Servicing Manager

Purpose Of Position

The Participation, Syndication, and Commercial Credit Operations Manager oversees the operational lifecycle for loan participations, syndicated facilities, Letters of Credit (LCs), and Lines of Credit, ensuring accuracy and compliance.

Essential Job Functions

Oversee the end-to-end operational lifecycle for loan participations and syndicated facilities, including participations purchased and sold.

Review executed participation and credit agreements and servicing terms are accurately reflected in servicing systems.

Validate transaction structure, hold levels, percentages, servicing fees, and Lead vs. Participant Bank responsibilities.

Ensure accurate boarding and system setup for participations, syndications, Letters of Credit, and Lines of Credit.

Confirm rates, percentages, accruals, fees, utilization limits, and general ledger alignment.

Resolve booking issues and coordinate with system administrators and vendors.

Oversee payment processing, allocations, and participant remittances.

Perform or oversee reconciliations between loan systems, participant records, and the general ledger.

Investigate and resolve servicing exceptions in coordination with Accounting and Treasury.

Manage operational oversight of commercial Lines of Credit, including revolvers and committed facilities.

Oversee draw approvals, utilization tracking, repayments, renewals, and amendments.

Support reporting and monitoring of LOC balances and availability.

Manage, coach, and mentor staff supporting participation, syndication, LC, and LOC activities.

Provide day-to-day supervision, work allocation, and quality control.

Support onboarding, training, performance feedback, and professional development.

Ensure compliance with Credit Policy, procedures, and regulatory requirements.

Maintain audit- and examiner-ready documentation.

Respond to internal audit, regulatory, and external review requests.

Serve as an operational liaison with Credit, Lending, Accounting, Treasury, Compliance, Legal, and Technology.

Maintain and enhance procedures, job aids, and training materials.

Identify process improvements and automation opportunities.

Serve as backup support to Department Manager, including any required administrative duties.

Knowledge, Skills And Experience Requirements

Bachelor’s degree or equivalent experience

2-5 years of experience in commercial banking/Consumer Banking/bank marketing

Thorough knowledge of pertinent Policies & Procedures

Core competency in all compliance and Patriot Act provisions

Excellent verbal/written communication and interpersonal skills

Strong presentation skills

Computer literate including Microsoft Access, Word, Excel and Outlook

Good accounting skills

Pay

The starting base salary for this role is between $90,000.00 – $100,000.00. The actual base pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands.

Hybrid Work Model

Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.

Search Firm Representatives

Please Note: Amalgamated Bank does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for the position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific.

Please, no phone calls or emails.