Part Time Universal Banker (Universal Banker) - Maryland/Capital Area.

Responsibilities

• Aid in the basic account opening process for existing customers.
• Deliver service to internal and external customers to address account service issues.
• Execute financial transactions in line with bank policies and procedures.
• Identify and refer potential sales opportunities to internal partners.
• Create sales opportunities through service transactions and promptly resolve customer complaints and issues.
• Participate in branch-wide seminars, micromarketing events, promotional campaigns, product initiatives, and other sales/service activities.
• Comply with operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets.
• Demonstrate compliance with applicable laws, rules, and regulations, maintain a strong ethical standard, and report any control issues transparently.

Qualifications

• 1-3 years of relevant experience, preferably in Retail Banking or a similar field.
• Strong written and verbal communication skills.

Education

A high school diploma or equivalent is required.

Benefits

The job description highlights the types of work performed, but does not provide specific details about benefits. For comprehensive information, please visit Citi’s benefits website.

Other Relevant Skills

For additional skills and qualifications, please refer to the job description or contact the recruiter.

Automated Processing and AI

Citi uses automated processing, including artificial intelligence, for various business purposes. However, all hiring decisions are made by individuals and do not rely solely on automated systems.