Part- Time Universal Banker (20 Hours), IBC Branch

An entry-level position responsible for assisting in the execution of sales, products, or service activities in coordination with the customer service team. The overall objective is to foster customer relations to build loyalty and increase sales to individual consumer clients.

Responsibilities

• Assist in basic account opening for existing customers
• Provide service delivery to internal/external customers to resolve account service issues
• Execute financial transactions in accordance with bank policies and procedures
• Refer opportunities to segment partners where appropriate
• Create sales opportunities out of service transactions and resolve customer complaints/issues promptly and effectively
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, and product initiatives
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
• Appropriately assess risk when making business decisions, demonstrating consideration for the firm’s reputation and safeguarding Citigroup, its clients, and assets by driving compliance with applicable laws, rules, and regulations
• Apply sound ethical judgment regarding personal behavior, conduct, and business practices, and escalate, manage, and report control issues with transparency

Requirements

• 1-3 years of relevant experience
• Previous Retail Banking or similar experience required
• Consistently demonstrates clear and concise written and verbal communication skills
• High School diploma or equivalent

Schedule

Monday through Friday, 10:00 AM – 2:00 PM (subject to change based on business needs).

Pay

Full-time salary range: $50,030.00 – $65,270.00 (prorated for part-time hires based on hours worked). Hourly rate: $24.05 – $31.37.

In addition to salary, eligible employees may receive discretionary and formulaic incentive and retention awards.

Benefits

• Medical, dental, and vision coverage
• 401(k) retirement plan
• Life, accident, and disability insurance
• Wellness programs
• Paid time off, including vacation, sick leave, and holidays

Available offerings may vary by jurisdiction, job level, and date of hire.