Part-Time Truck Unloader (Required 6am Start)

Preferred availability: early morning, 6:00 AM start.

About the Role

In this role, you will deliver excellent customer service and consistent execution of store operations. You will efficiently process freight, replenishment, and omni channel operations.

Responsibilities

• Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment.
• Replenish the sales floor as necessary based on sell-through and seasonal changes.
• Engage customers by greeting them and offering assistance with products and services.
• Execute all product protection standards.
• Participate in the training process for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools, and resources as directed by store leadership.
• Act with integrity, honesty, and foster teamwork in an engaged and inclusive culture.
• Exercise good judgment and discernment when making decisions; take appropriate partners as needed.
• Demonstrate a customer service mindset, anticipating customer needs and satisfactorily resolving issues.
• Support point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience.
• Meet or exceed individual goals (e.g., productivity, credit, loyalty).
• Accomplish multiple tasks within established timeframes.
• Follow company policies, procedures, standards, and guidelines.
• Maintain adherence to company safety policies for the safety of all associates and customers.
• Receive, understand, and proactively respond to direction from supervisors/managers and other company personnel.
• Perform other responsibilities as assigned.

Requirements

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Preferred Qualifications

• Client-facing retail or service industry experience.

Pay

Pay range: $16.00 - $23.10.

Benefits

Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including:

• Work Life Balance: PTO, Vacation Buy Program, Parental Leave.
• Health & Wellness: Medical, Dental, Vision, and other short and long-term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans, and more.
• Savings & Retirement Benefits: 401k, Flexible Spending Accounts, and associate discount programs with Kohl’s partners.
• Insurance Programs: Life Insurance for you, your family, or your pet, as well as other protection programs.
• Life Events: Legal and adoption assistance benefits.