Part-Time Truck Unloader (6 a.m. start)

About the role

You will deliver excellent customer service and consistent execution of store operations. You will efficiently process freight, replenishment, and omni-channel operations.

Responsibilities

• Receive and process product, including unloading truck shipments and executing stockroom operations and omni-channel fulfillment
• Replenish the sales floor as necessary based on sell-through and seasonal changes
• Engage customers by greeting them and offering assistance with products and services
• Execute all product protection standards
• Participate in the training process for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools and resources, and as directed by store leadership
• All Associate Roles at Kohl’s are responsible for acting with integrity, honesty, and fostering teamwork in an engaged and inclusive culture
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
• Demonstrating a customer service mindset, anticipating customer needs, and satisfactorily resolving issues
• Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience
• Meting or exceeding individual goals (e.g., productivity, credit, loyalty)
• Accomplishing multiple tasks within established timeframes
• Maintaining adherence to company safety policies for the safety of all associates and customers
• Receiving, understanding, and proactively responding to direction from supervisors/managers and other company personnel
• Other responsibilities as assigned

Requirements

• Excellent customer service skills and ability to multi-task with strong attention to detail
• Verbal/written communication and interpersonal skills
• No retail experience required
• Must be 16 years of age or older
• Flexible availability, including days, nights, weekends, and holidays

Preferred

• Client-facing retail or service industry experience