Part-Time Thrift Store Clerk/Sorter

About the role

The Homer Thrift Store is seeking a Thrift Store Clerk/Sorter to join our team. This role is part-time, 29 hours per week, and non-exempt.

Responsibilities

• Maintain a clean and safe work area.
• Maintain cash register, ring in sales, issue credit slips, and make corrections and/or voids.
• Accept money, make change, and verify checks and credit cards accurately and efficiently.
• Respond to telephone inquiries in a professional friendly manner.
• Receive and assist in resolving complaints from customers regarding merchandise.
• Provide for excellent customer relations by giving prompt and courteous assistance to customers, ensuring that all merchandise has been properly priced.
• Stock store, including, but not limited to, sorting, hanging, pricing, merchandising, and discarding of non-usable items.
• Pull items that are outdated, label and return them back to the warehouse.
• Receive donations and fill out customer donation receipts.
• Attend store staff meetings as required and stay informed of new policies and directives.
• Absorb and assist in the loss prevention program, reporting all incidents of loss to the Store Manager in a timely manner.
• Report safety hazards. Assist in the protection of property and building and help to ensure store cleanliness inside and out.
• Maintain strict confidentiality of clients and other program related information.
• Perform other related duties as assigned.

Essential Job Functions

• Maintain a clean and safe work area.
• Maintain cash register, ring in sales, issue credit slips, and make corrections and/or voids.
• Accept money, make change, and verify checks and credit cards accurately and efficiently.
• Respond to telephone inquiries in a professional friendly manner.
• Receive and assist in resolving complaints from customers regarding merchandise.
• Provide for excellent customer relations by giving prompt and courteous assistance to customers, ensuring that all merchandise has been properly priced.
• Stock store, including, but not limited to, sorting, hanging, pricing, merchandising, and discarding of non-usable items.
• Pull items that are outdated, label and return them back to the warehouse.
• Receive donations and fill out customer donation receipts.
• Attend store staff meetings as required and stay informed of new policies and directives.
• Absorb and assist in the loss prevention program, reporting all incidents of loss to the Store Manager in a timely manner.
• Report safety hazards. Assist in the protection of property and building and help to ensure store cleanliness inside and out.
• Maintain strict confidentiality of clients and other program related information.
• Perform other related duties as assigned.

Work Environment

Work is performed in an indoor, store environment. Exposure to extreme temperatures is not a condition of this job. Noise level is generally low.

Physical Demands

• Speaking
• Sitting
• Bending
• Walking
• Pushing
• Pulling
• Standing
• Kneeling
• Stooping
• Reaching
• Handing
• Fingering
• Climbing
• And balancing

Maintain the ability to grasp, push, pull objects such as boxes or furniture, reach overhead, and carry store supplies.

Hearing and visual acuity must be within normal limits.

Lifting and moving objects weighing up to 50 lbs. Ability to learn and adhere to proper lifting techniques, always wearing a back brace when lifting heavy items.

Maintain the ability to operate a computer, telephone, and similar technologies.

Store Culture

The business and social environment of a family store changes regularly. To thrive, we must incorporate new ways of thinking and embrace new practices. It is critical that all employees ascribe to the following:

• A commitment to The Salvation Army's mission
• A commitment to everything we do
• A commitment to outcomes and measured results
• A commitment to innovation and what is possible

Software-related Skills

Microsoft Word, Excel and Outlook familiarity preferred. Working knowledge of integrated database applications and ability to use new software programs with basic training.

Language Skills

Must be able to understand, follow and give both written and oral instructions and be comfortable working with diverse individuals in face-to-face contact and over the telephone.

Mathematical Skills

Must be able to perform simple calculations (addition, subtraction, multiplication, and division) and apply concepts such as ratios and percentages in practical situations.

Performance Skills

Must be punctual, organized, self-motivated, flexible, and possess a desire to learn and assist those he/she interacts with.

Protect the Mission

The employee must complete the online course for this area and pass the Background Checks required by The Salvation Army for employment.

Equal Employment Opportunity

The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity, gender expression, or any other characteristic protected by law. Such equal opportunity for employment will apply to recruitment and hiring, training, promotion, salaries and other compensation, transfers and layoffs or termination. This position description should not be interpreted as all inclusive. It is intended to identify the major responsibilities and requirements of this position. The incumbent may be requested to perform job-related responsibilities and tasks other than those stated in this position statement.