Part Time Teller Trainee Belmont Branch
Rockland Trust · Belmont, MA · Yesterday
FinancePart-time
What You’ll Experience
- Meaningful relationships: We believe that Each Relationship Matters, and are fully committed to creating a respectful and inclusive environment where everyone is given the chance to succeed.
- Commitment to community: We believe supporting our communities is essential, and are committed to helping those in need.
- Recognition & reward: We believe all colleagues should be recognized for their contributions.
- Training & development: We believe all colleagues are critical to our future, and we will invest in their success by providing educational experiences and resources to manage and navigate their careers.
What You’ll Do
- Make the first impression to our customers as they enter the branch, warmly greeting them and guiding them to the colleague who can best support their needs.
- Engage in constant customer support, exhibiting efficient, effective, and courteous customer service in person and via telephone.
- Serve customers by supplying them with information on the Rockland Trust banking products best suited to their individual needs.
- Ensure that customers feel cared for as you perform duties that require a high level of accuracy, such as processing deposits, withdrawals, payments, cash checking, and other financial transactions.
- Make decisions alongside immediate supervisor, which may become more extensive as position gains in knowledge and experience.
- Work closely with our training team and your branch team to learn about these responsibilities, and to complete Rockland Trust's Teller Training.
- Perform any other duties as assigned by management.
Required Qualifications
- High school diploma or equivalent.
- Strong verbal and written communication skills.
- Comfortable using technology, including computers, to facilitate the achievement of business goals.
- Sales and service-oriented personality.
- Ability to maintain a professional appearance.
- Positive approach to interactions with customers and team members.
- Ability to work within normal office requirements, with long periods of standing and continuous customer support.
- Ability to lift and carry up to 50 pounds.
- Willingness and ability to work within a flexible work week, which may include weekends, as customer needs dictate.
- Ability to successfully complete all required onboarding, job-specific, compliance, regulatory, operational, and continuing education training programs within established timeframes.
Preferred Skills
- Candidates should have 1-2 years prior teller experience or cash handling/customer service skills.
Benefits
- Competitive compensation with performance-based incentive awards
- Health and dental insurance
- Vision and Pet Insurance
- A 401(k) and DC retirement plan
- LTD and life insurance
- Paid vacation
- Child Care Reimbursement
- Tuition assistance for undergraduate and graduate programs
- An award-winning wellness program