Part-time Teller, Monroeville

About the role

The Teller serves as a key team member, dedicated to providing exceptional customer service and fostering a welcoming banking experience. As the first point of contact, this position is responsible for engaging with customers, building strong relationships, and providing personalized assistance.

Responsibilities

• Processing various financial transactions, such as deposits, withdrawals, and loan payments, for both retail and business accounts.
• Identifying opportunities for referrals, helping customers discover additional banking solutions that meet their needs.

Education and Experience Requirements

• A high school diploma or GED is required.
• Ability to travel as needed to training is required.

Essential Functions

• Process transactions through the teller equipment on all retail and corporate accounts, including, but not limited to, deposits, withdrawals, transfers, loan payments, and cash advances.
• Maintain cash flow and security drawers, terminals, and other valuables.
• Manage a teller window while maintaining an acceptable balancing record.
• Quickly shift from transaction to transaction with multitasking skills.
• Count money accurately with arithmetic skills.
• Access account information and process transactions using computer literacy.
• Develop a thorough knowledge of Bank products and guidelines by attending the required classes.
• Process transactions in an accurate and efficient manner while providing quality customer service.
• Maintain a professional appearance and always conduct oneself in a professional manner.
• Maintain the highest level of professional integrity and ethics.

Compliance

• All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank’s risk management program.
• Compliance with regulatory laws and company procedures is a required component of all position descriptions.