Part Time Teller - Lewisport, KY

This position is not eligible for remote work.

About the role

A Teller undertakes bank transactions and interacts directly with customers. A Teller is usually the first person a customer sees when they walk into one of our locations. This position will be required to work into a Saturday rotation.

Responsibilities

• Greets all customers and visitors when they enter the location lobby or approach the drive-thru
• Processes daily transactions including receiving deposits, cashing checks, accepting loan payments, and disbursing cash
• Identifies counterfeit currency
• Cashes checks and payout money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds
• Explains, promotes, and sells specialized products such as cashier’s checks and prepaid gift cards
• Exchanges foreign currency
• Performs services for customers including ordering bank cards and checks
• Records all transactions promptly, accurately, and in accordance with bank procedures
• Answers inquiries regarding checking and savings accounts and other bank related products
• Assists customers in solving account errors or problems, providing account balances, etc.
• Balances currency, cash and checks in cash drawer daily; arrange monies according to denomination
• Promotes and maintains positive relations with all contacts, customers, and potential customers
• May be responsible for bank openings and/or closings
• May be required to work drive thru
• May be required to float to other locations
• Travel to other locations may be required to provide coverage occasionally

Requirements

• High School diploma or GED
• One (1) year of teller experience required; customer service experience preferred
• Independence Bank Teller Certification within 6 months
• Completion of Teller Fundamentals and Teller Level Up training within three (3) months

Skills

• Customer/client orientation
• Cash handling
• Oral communication skills
• Problem-solving skills
• Accuracy and attention to detail
• Situational judgment skills
• Ability to maintain confidential information

Working Conditions

• Indoors, environmentally controlled
• Usual office working conditions with telephones, personal interruptions, and background noises

Physical Requirements

• Sitting: Occasionally
• Standing: Constantly
• Walking: Frequently
• Lifting: Occasionally (up to 25 pounds)
• Carrying: Frequently
• Pushing/Pulling: Occasionally
• Reaching: Constantly
• Keyboarding: Constantly
• Pinching/Gripping: Constantly
• Stooping: Occasionally
• Squatting/Crouching: Occasionally
• Kneeling: Never or Rarely
• Crawling: Never or Rarely
• Climbing: Never or Rarely
• Speaking: Constantly
• Hearing: Constantly
• Near Visual Acuity: Constantly
• Far Visual Acuity: Constantly