Part-Time Teller I

RCB Bank has been a responsible employer since 1936, standing firm on moral and ethical principles as a bank and as an inclusive employer while fulfilling our commitment to excellence. We are dedicated to building Relationships, contributing to our Communities, and embracing our Boldness!

About the role

At RCB Bank, we believe that every role within our organization plays a critical part in delivering exceptional service to our customers and communities. This position supports branches across a specified region by filling gaps and assisting locations experiencing increased transaction volume or temporary staff shortages. You will uphold consistent customer service standards, maintain strong fraud-prevention awareness, and promote products and services that enhance the customer’s banking experience, regardless of assigned branch.

Responsibilities

• Obtain customer identification, signatures, and any other necessary required information; record and process all transactions according to regulations, procedures, and established controls at any branch location assigned.
• Examine cash, checks, and other supporting documents to verify authenticity, identify potential fraud or suspicious activity, and protect the Bank from financial/reputational loss; follow established escalation procedures when encountering unusual or irregular transactions.
• Balance cash drawer daily while adhering to branch-level controls; promptly research discrepancies and report any outages to the supervisor.

Requirements

• Previous customer service experience
• Successful completion of teller essentials training program after hire

Qualifications

What would make you a great fit:

• You can communicate clearly and effectively with customers and co-workers.
• You can follow detailed procedures and maintain accuracy in changing environments.
• You understand basic fraud indicators and are committed to proper escalation procedures.
• You care about your community and have a desire to be involved.

What might set you apart:

• Previous cash handling experience
• Previous float teller experience

Skills

All employees are expected to conduct themselves with the utmost level of professionalism and customer service while adhering to the RCB Bank standards of service: Integrity, Reputation, Professional, Empowered, Welcome, Ownership, Action, Responsive, Relational, and Excel.

Benefits

RCB Bank is committed to ensuring the health and general wellbeing of all employees by providing a wide variety of competitive benefit programs (subject to eligibility):

• Medical Plan
• Prescription Drug Plan
• Teladoc™
• Dental Plan
• Vision Plan
• Flexible Spending Accounts (Healthcare & Dependent Care)
• Life and AD&D Insurance
• Disability Plans
• Life Assistance Plan (EAP)
• Multiple Supplemental Plans
• Sick Leave
• Paid Federal Holidays
• Vacation and PTO
• 401(k)
• ESOP

Schedule

Part-Time hours: 11am-6pm or 12pm-6pm and rotating Saturdays, 8am-12pm.

Working Conditions

Individuals in this position must be able to perform essential functions and physical demands within these documented working conditions with or without reasonable accommodation:

• Office environment within a climate-controlled facility that can be high-traffic during peak service times.
• Frequent use of the telephone, computer, and other office equipment.
• Typically seated at a personal desk for most of the day.
• Must work effectively as a member of a team and independently.
• Must be capable of working harmoniously with diverse personalities of co-workers, staff, and customers.
• Requires regular and reliable attendance and the ability to work varying hours.