Part Time Teller - Galveston

About the Role

Under direct supervision, a Part-Time Teller I must demonstrate behaviors critical to ensuring exceptional member service by processing transactions based on member requests and building member relationships by offering products that would benefit them. A Part-Time Teller I must be active in branch success, including sales success, accountability, detail orientation, stress management, problem solving and good judgment, effective communication, teamwork, and initiative.

Essential Functions

• Member Experience: Greet members; maintain branch appearance; explain basic products and services; identify product needs; answer member questions; resolve member issues
• Account Maintenance: Conduct system navigation on various computer systems; process address, phone number, and email changes; process check re-orders; establish direct deposit; assist with online and mobile banking
• Conduct Transactions: Process transactions, mail deposits, night drop, and cash advances; grant access to safe deposit box; scan transit and on-us checks; validate accuracy and process member checks; place and communicate check holds; print documents, including statements, temporary checks, and direct deposit forms
• Compliance: Perform other duties as assigned; adhere to all company policies, procedures and business ethics codes; complete required regulatory training as assigned; maintain strict adherence and compliance to all laws, rules, regulations and internal controls specific to your role, including but not limited to Bank Secrecy Act, Anti-Money Laundering, USA Patriot Act, OFAC and Fair Lending regulation

Knowledge, Skills, and Abilities

• Ability to effectively build relationships, establish rapport, and diplomatically communicate information
• Effective active listening skills
• Strong verbal, interpersonal, and written communication skills
• Ability to be adaptable and work in a fast-paced environment
• Ability to demonstrate good judgement and effective problem solving skills to help identify and resolve Member issues
• Strong attention to detail
• Strong organizational and time management skills
• Ability to demonstrate excellent teamwork skills by treating others with respect, courtesy, and displaying a "what can I do to help?" attitude
• Proficient in Microsoft Office
• Ability to successfully pass pre-employment background screening, including FBI fingerprint, credit, education, and employment verification

Core Competencies

• Demonstrating Member Obsession
• Demonstrating Performance Excellence
• Demonstrating Innovation

Required Qualifications

• High School Diploma or GED
• Minimum of six (6) months of Teller or cash handling experience
• Minimum of six (6) months of customer service experience
• Bachelor's Degree in Business or Finance-related field may substitute for experience requirements
• Minimum of six (6) months working in a team environment

Preferred Qualifications

• English/Spanish bilingual
• Bachelor's Degree
• Credit Union experience
• General knowledge of applicable financial industry regulations
• Military experience

Schedule

This position is expected to work 5 hours, 4 days per week from 10am–3pm or 11am–4pm (depending on business needs), and every Saturday from 9:30am–2:30pm. Since this shift includes every Saturday, this person will get one full day off during the week.

This response is AI-generated, for reference only.