Part-Time Teller

About the role

Union Square offers a progressive, empowering, fun, and team-oriented work culture. We believe in the advancement of our employees and provide several promotional opportunities throughout the year.

Responsibilities

• Provide prompt, efficient, and courte service to members while processing transactions and answering questions.
• Complete transactions and related documentation for deposits, withdrawals, loan payments, gift cards, and fund transfers.
• Present the credit union in a professional and positive image to new or prospective members, employees, and the local community.
• Greet and welcome members courteously, professionally, and timely, ensuring prompt, accurate, and efficient transactions.
• Receive share drafts/checks and cash for deposit, verify amounts, examine endorsements, and enter deposits into computer records.
• Cash share drafts/checks and process withdrawals after verifying signatures and member balances.
• Maintain up-to-date knowledge of all credit union products, services, policies, procedures, and regulations, including robbery procedures.
• Balance cash drawer at the end of the shift, research and resolve discrepancies, and report issues to the supervisor.
• Count, check, and package coins and currency; handle night depository bags according to procedures.
• Perform routine member transactions accurately, including deposits, withdrawals, cash advances, loan and credit card payments, transfers, cashier’s checks, gift cards, and check cashing.
• Answer Active Teller calls and perform transactions as the Live Teller for ITMs.
• Provide members with receipts, account status (balances, loan payoffs, hold status, transaction history), and assist with statement problems and share draft reconciliation.

Requirements

• High school diploma or equivalent.
• Previous cashier or teller experience is required; customer/member service experience is preferred.
• Ability to operate Windows-based computer programs.
• Flexibility to adapt to changing locations and hours, work under time restrictions, and collaborate in limited spaces.

Benefits

• Credit union-paid medical and dental insurance.
• Telemedicine coverage.
• Life and disability insurance, including long-term care options.
• Voluntary vision insurance.
• Paid time off.
• Employee discounts.
• Employer-sponsored 529 plan.
• Generous 401(k) retirement plan.