Part-Time Teller

About the role

Tellers provide our members with the best personal experience possible, processing member banking transactions accurately and efficiently. Tellers cross-sell credit union products and services and perform other duties as assigned.

Responsibilities

• Provide quality service to members and team members as defined by the credit union's service standards at all times.
• Warmly acknowledge and greet members with a sincere smile upon arrival at one of our offices.
• Provide comprehensive, prompt, accurate, and efficient member transactions.
• Receive share drafts/checks and cash for deposit to accounts, verify amounts, examine share drafts/checks for proper endorsement, and accurately enter deposits into the computer system.
• Process withdrawals from accounts and/or share draft/check cashing, verify amounts, and accurately enter withdrawals into the computer system.
• Cash share drafts/checks/credit union checks after proper verification of signatures and member balances according to credit union policies and procedures.
• Receive loan and credit card payments and accurately enter payments into the computer system.
• Issue miscellaneous products such as money orders, credit union checks, and VISA gift cards.
• Maintain an individually assigned cash drawer, balance it at the end of each shift, and compare the totaled amount to computer-generated totals.
• Research and resolve discrepancies and report any discrepancies to your supervisor.
• Assist other tellers in researching and resolving discrepancies with their drawers.
• Assist in opening the branch and other morning duties; assist in balancing the branch and other nightly duties.
• Explain and proactively mention credit union services such as savings, loans, debit and credit cards, online banking, etc.
• When necessary, direct members to the appropriate person for specific information and assistance.
• Assist members in completing various forms (e.g., transaction slips, payroll deduction/ACH, change of address).
• Comply with and maintain up-to-date and comprehensive knowledge of all related policies, procedures, rules, and regulations.
• Ensure that all information and transactions regarding credit union members are kept confidential.
• Enforce strict adherence to established security procedures.
• Perform other duties as assigned.

Schedule

• Monday through Thursday: 9:15 AM to 6:15 PM
• Friday: 9:15 AM to 6:15 PM
• Saturday: 9:15 AM to 1:15 PM
• No Saturday hours during July and August

Flexible schedule within these hours.

Pay

Competitive wage based on experience.

Benefits

• Vacation pay twice a year (June 30th and December 31st)
• Tuition reimbursement up to $1,000 per semester or $4,000 per year
• Employer-provided pension plan

Starting date: Within two weeks of job offer.