Part-Time Teller

About the Role

A Part-Time Teller at ServisFirst delivers quality customer service by efficiently handling routine over-the-counter transactions and recognizing sales opportunities during interactions.

Responsibilities

• Process deposits by receiving checks and cash, verifying amounts, examining endorsements, and requesting identification when required.
• Cash checks and pay out funds after verifying signatures and account availability.
• Provide transaction receipts (e.g., deposit slips) based on system-entered information.
• Cross-sell the Bank’s products and services, referring clients to appropriate personnel as needed.
• Count and balance currency, coins, and checks daily to ensure accuracy.
• Balance cash drawer daily and verify cash returned to the vault.
• Open, verify, count, and balance funds from night depositories.
• Assist customers via phone or in person with account inquiries, directing calls to proper personnel when needed.
• Provide guidance and maintenance for accounts, including address changes, balance verification, and miscellaneous charges.
• Sell coins to the vault while adhering to Bank policies and procedures.
• Accept loan and installment payments from clients.
• Identify and report suspicious transactions or potential security threats.
• Operate computer terminals or PCs to process account activity, determine balances, and resolve problems within given authority.
• Familiarize yourself with and ensure compliance with all applicable regulations and policies.

Requirements

• High school diploma or equivalent.
• Six (6) months of related experience, particularly in cash handling and customer interaction.
• Excellent customer service skills, demonstrated through prior experience.
• Strong communication skills.
• Knowledge of basic accounting, including reviewing numerical information and balancing.
• Ability to accurately count and handle cash.
• Experience using Microsoft Outlook, Word, and Excel.

Physical Requirements and Environmental Conditions

• Sustained standing and sitting.
• Frequent use of a PC, including typing or sustained attention to a monitor.
• Occasional lifting of office files or equipment up to 20 lbs.
• Normal office environment with comfortable internal temperatures and low-level noise.