Part Time Teller

Primary Objective Of Position

Perform transactional duties to serve members by receiving or paying out funds with the highest of accuracy. Maintain accurate transactional records. Provide cash receipt, account, and payment services in accordance with credit union policies and procedures. Cross-sell and promote credit union products and services.

Maintain Excellence in Delivering Member Service

• Greet and welcome members to the credit union in a courteous, professional, and timely manner, providing prompt, accurate and efficient member transactions.
• Provides account services to members by receiving deposits and loan payments; cashing checks; withdrawals; selling cashier's checks, and money orders.
• Verifies amounts, examines share drafts/checks for proper endorsement, and ensures accuracy when entering deposits into computer records.
• Cash share drafts/checks and process withdrawals; Redemption of savings bonds.
• Accept check copy request and check order request from members.
• Process all member requests, i.e., wire transfers, address changes, stop payment, or cash advances.

Knowledge and Promotion of Credit Union Products and Services

• Maintain an up-to-date and comprehensive knowledge on all credit union products and services that are handled or promoted by tellers.
• Promote credit union services such as electronic services, debit and credit cards, money orders and safe deposit boxes.
• Cross-sells credit union products by answering inquiries; informing customers of new services and product promotions; ascertaining member’s needs; directing members to a branch representative.

Physical and Mental Requirements

• Position involves wrist/hand manipulation; restriction to workstation for extended periods of time; ability to lift up to 50 lbs.; ability to bend, stoop and reach overhead.
• Vision abilities required by this job include close vision for frequent viewing of computer monitor and review of documents. May required to stand for extended periods of time.
• Communication abilities required by this job includes clarity in speech and hearing for effective staff/member interaction.
• Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team.
• Must have a strong ability to read and carry out various written instructions and follow oral instructions.
• Must have a strong ability to speak clearly and deliver information in a logical and understandable sequence.
• Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public.
• Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and or fast pace.
• Must be able to effectively handle multiple, simultaneous, and changing priorities.
• Must be capable of exercising highest level of discretion on both internal and external confidential matters.

Equipment Requirements

• Calculator, copy machine, currency counter, cash dispenser, cash advance terminal, ITM/ATM and personal computer with windows environment.