Part Time Teller
for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title. Must not include Job ID etc. Remove boilerplate, navigation, legal, EEO, scam warning, duplicated lines, application instructions. Keep substantive info.
We need to parse the posting.
Job Profile Position Overview: includes description about PNC, inclusive workplace, part-time teller based in Florence, KY, in-office, encourage to connect with recruiter, no sponsorship. That's overview.
Job Description: bullet points (list) of duties: Delivers unique customer experience..., Processes variety..., Educates..., Educates..., Identifies banking opportunities..., Identifies opportunities through meaningful conversations..., Performs lobby engagement..., Educates customers on options..., Applies product..., Adheres..., Ensures teller and branch daily operations..., PNC Employees take pride... (list of values: Customer Focused..., Managing Risk...). Also "To learn more about this and other opportunities on our team Watch this video." That's probably a link/application instruction; we should remove.
Qualifications: includes "Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role." Then list: Preferred Skills (list), Competencies (list), Work Experience (text), Education (No Degree), Certifications (No Required), Licenses (No Required), Language Assessments (No Required or Preferred). Then Benefits section: details about benefits.
Also Disability Accommodations Statement, EEO, etc. Those are boilerplate to remove.
We need sections: About the role (maybe from Position Overview), Responsibilities (Job Description), Requirements (maybe Qualifications?), Skills (Preferred Skills and Competencies?), Benefits (Benefits). Pay and Schedule: not present, so omit.
We must not create sections with filler like "not specified". So only include sections with real content.
We need to preserve all substantive info; do not invent or summarize away detail. So we need to keep the specifics: location Florence, KY, part-time teller, in-office, no sponsorship, etc. Also the duties list exactly as given. Also the values list (Customer Focused..., Managing Risk...). Also the qualifications details: Preferred Skills list, Competencies list, Work Experience statement, Education, Certifications, Licenses, Language Assessments. Benefits details.
We must format as HTML: use for each section heading. Use - for any list of duties/requirements/benefits. Use
for prose.
We need to decide which content goes where.
Section "About the role": could contain the Position Overview paragraph(s). That includes: At PNC, our people..., We are all united..., We work together..., As a Part Time Teller within PNC's Retail Branch organization, you will be based in Florence, KY. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
We should keep that as prose (
). Possibly split into multiple
but okay.
Section "Responsibilities": the Job Description bullet points. We need to list each duty as
- . The bullet points are sentences; we need to preserve them exactly. Let's extract:
- Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
- Processes a variety of customer interactions.
- Educates customers on alternatives available for their financial interactions.
- Identifies banking opportunities during the customer interaction and refers as appropriate.
- Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
- Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
- Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
- Applies product and procedural knowledge to solve customer's problems.
- Adheres to all policies and procedures, demonstrating sound judgment within established limits.
- Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
- PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
We need to keep the sub-bullets? The original had them as separate sentences after colon. We can treat them as list items under a parent? But we can just keep them as separate
- items. The phrase "PNC Employees take pride..." is a sentence leading into two bullet points. Could be a
then a
. But we can just include as - items: "PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:" then sub-items? Might be awkward. Better: keep the sentence as a
then a
for the two values. However instruction: Use - for any list of duties/requirements/benefits. The values are a list, so we can make a
. The preceding sentence could be a . We'll do that.
Section "Requirements": maybe we can put the Qualifications section (excluding Preferred Skills and Competencies? Actually Qualifications includes Preferred Skills, Competencies, Work Experience, Education, Certifications, Licenses, Language Assessments). Could split: Requirements could contain Work Experience, Education, Certifications, Licenses, Language Assessments. Skills section could contain Preferred Skills and Competencies. Benefits section separate.
Thus:
About the role
... (overview)
Responsibilities
- ...
...
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Requirements
Work Experience: Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education: No Degree
Certifications: No Required Certification(s)
Licenses: No Required License(s)
Language Assessments: No Required or Preferred Language Assessments
Skills
Preferred Skills: Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
Competencies: Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs
Alternatively we could make each as but they are comma-separated lists. The instruction: Use - for any list of duties/requirements/benefits. For skills, it's also a list; we could make
. We'll do that.
Thus:
Skills
- Accountability
- Banking
- Client Loyalty
- Customer Experience (CX)
- Customer Service
- Identifying Opportunities
- Leveraging Technology
- Proactive Sales
Competencies
maybe but we only have Skills heading allowed. The allowed headings list includes Skills. We could combine both under Skills heading with subheadings? But we cannot add extra headings not in list. We could make two under Skills heading, each preceded by a describing. That's okay.
Thus:
Skills
Preferred Skills:
- Accountability
...
Competencies:
- Accuracy and Attention to Detail
...
Section Benefits: we need to list benefits as . The benefits paragraph includes many items. We'll extract each benefit as list item.
Benefits text: "PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for part-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee life insurance; 401(k) with PNC match, pension and stock purchase plans; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: parental leave; up to 11 paid holidays each year; 7 occasional absence days each year, unless otherwise required by law. Part-time employees will accrue vacation time based on hours worked (including overtime) in the current calendar year to be used after 90 days of service."
We need to preserve all substantive info. So we can make a with each benefit item. However the text includes commas and semicolons; we need to split logically. Let's list:
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee life insurance
- 401(k) with PNC match
- pension and stock purchase plans
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- parental leave
- up to 11 paid holidays each year
- 7 occasional absence days each year, unless otherwise required by law
- Part-time employees will accrue vacation time based on hours worked (including overtime) in the current calendar year to be used after 90 days of service.
We'll keep as list items.
We should not include the introductory sentences as separate maybe we can include a
before the list: "PNC offers a comprehensive range of benefits to help meet your needs now and in the future." Then the list.
Thus:
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future.
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee life insurance
- 401(k) with PNC match
- pension and stock purchase plans
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- parental leave
- up to 11 paid holidays each year
- 7 occasional absence days each year, unless otherwise required by law
- Part-time employees will accrue vacation time based on hours worked (including overtime) in the current calendar year to be used after 9
- for any list of duties/requirements/benefits. Use
for prose. We need to decide which content goes where. Section "About the role": could contain the Position Overview paragraph(s). That includes: At PNC, our people..., We are all united..., We work together..., As a Part Time Teller within PNC's Retail Branch organization, you will be based in Florence, KY. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. We should keep that as prose (
). Possibly split into multiple
but okay. Section "Responsibilities": the Job Description bullet points. We need to list each duty as
- . The bullet points are sentences; we need to preserve them exactly. Let's extract: - Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. - Processes a variety of customer interactions. - Educates customers on alternatives available for their financial interactions. - Identifies banking opportunities during the customer interaction and refers as appropriate. - Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff. - Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. - Educates customers on options for managing financial transactions by leveraging technology, tools and resources. - Applies product and procedural knowledge to solve customer's problems. - Adheres to all policies and procedures, demonstrating sound judgment within established limits. - Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner. - PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: - Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. - Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. We need to keep the sub-bullets? The original had them as separate sentences after colon. We can treat them as list items under a parent? But we can just keep them as separate
- items. The phrase "PNC Employees take pride..." is a sentence leading into two bullet points. Could be a
then a
- . But we can just include as
- items: "PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:" then sub-items? Might be awkward. Better: keep the sentence as a
then a
- for the two values. However instruction: Use
- for any list of duties/requirements/benefits. The values are a list, so we can make a
- . The preceding sentence could be a
- ... ...
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
- for any list of duties/requirements/benefits. For skills, it's also a list; we could make
- . We'll do that.
Thus:
- Accountability
- Banking
- Client Loyalty
- Customer Experience (CX)
- Customer Service
- Identifying Opportunities
- Leveraging Technology
- Proactive Sales
- Accountability ...
- Accuracy and Attention to Detail ...
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee life insurance
- 401(k) with PNC match
- pension and stock purchase plans
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- parental leave
- up to 11 paid holidays each year
- 7 occasional absence days each year, unless otherwise required by law
- Part-time employees will accrue vacation time based on hours worked (including overtime) in the current calendar year to be used after 9
Skills
Competencies
maybe but we only have Skills heading allowed. The allowed headings list includes Skills. We could combine both under Skills heading with subheadings? But we cannot add extra headings not in list. We could make two- under Skills heading, each preceded by a
describing. That's okay. Thus:
Skills
Preferred Skills:
Competencies:
- . The benefits paragraph includes many items. We'll extract each benefit as list item.
Benefits text: "PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for part-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee life insurance; 401(k) with PNC match, pension and stock purchase plans; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: parental leave; up to 11 paid holidays each year; 7 occasional absence days each year, unless otherwise required by law. Part-time employees will accrue vacation time based on hours worked (including overtime) in the current calendar year to be used after 90 days of service."
We need to preserve all substantive info. So we can make a
- with each benefit item. However the text includes commas and semicolons; we need to split logically. Let's list:
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee life insurance
- 401(k) with PNC match
- pension and stock purchase plans
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- parental leave
- up to 11 paid holidays each year
- 7 occasional absence days each year, unless otherwise required by law
- Part-time employees will accrue vacation time based on hours worked (including overtime) in the current calendar year to be used after 90 days of service.
We'll keep as list items.
We should not include the introductory sentences as separate
maybe we can include a
before the list: "PNC offers a comprehensive range of benefits to help meet your needs now and in the future." Then the list. Thus:
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future.
. We'll do that. Section "Requirements": maybe we can put the Qualifications section (excluding Preferred Skills and Competencies? Actually Qualifications includes Preferred Skills, Competencies, Work Experience, Education, Certifications, Licenses, Language Assessments). Could split: Requirements could contain Work Experience, Education, Certifications, Licenses, Language Assessments. Skills section could contain Preferred Skills and Competencies. Benefits section separate. Thus:
About the role
... (overview)
Responsibilities
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Requirements
Work Experience: Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education: No Degree
Certifications: No Required Certification(s)
Licenses: No Required License(s)
Language Assessments: No Required or Preferred Language Assessments
Skills
Preferred Skills: Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
Competencies: Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs
Alternatively we could make each as- but they are comma-separated lists. The instruction: Use
- for any list of duties/requirements/benefits. The values are a list, so we can make a
- items: "PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:" then sub-items? Might be awkward. Better: keep the sentence as a