Part-time Teller

Job ID: R226336 | Part‑time Teller | Arden, NC (in‑office) | No visa sponsorship

About the role

At PNC, our people are our greatest differentiator and competitive advantage. We are united in delivering the best experience for our customers and fostering an inclusive workplace where all employees feel respected, valued, and able to contribute to the company’s success. As a Part‑Time Teller in Retail Banking, you will be based in Arden, North Carolina. PNC is an in‑office company that fosters a supportive culture where employees can thrive and achieve balance.

Responsibilities

• Deliver a unique customer experience aimed at improving financial wellbeing, creating loyalty, and increasing share of wallet
• Process a variety of customer interactions
• Educate customers on alternatives for their financial interactions
• Identify banking opportunities during customer interactions and refer as appropriate
• Identify opportunities through meaningful conversations and make appropriate referrals to branch staff
• Perform lobby engagement activities to connect with customers and position PNC products to meet their needs
• Educate customers on options for managing financial transactions by leveraging technology, tools, and resources
• Apply product and procedural knowledge to solve customers’ problems
• Adhere to all policies and procedures, demonstrating sound judgment within established limits
• Ensure teller and branch daily operations and maintenance transactions are completed efficiently and accurately
• Embody PNC’s core expectations: Customer Focused and Managing Risk

Qualifications

Skills

• Accountability
• Banking
• Client Loyalty
• Customer Experience (CX)
• Customer Service
• Identifying Opportunities
• Leveraging Technology
• Proactive Sales

Competencies

• Accuracy and Attention to Detail
• Addressing Customer Needs
• Banking Products
• Digital Awareness
• Effective Communications
• Fraud Detection and Prevention
• Managing Multiple Priorities
• Matrix Management
• Problem Solving
• Understanding Customer Needs

Work Experience

Roles at this level typically do not require a university/college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered.

Education

No degree required

Certifications & Licenses

No required certifications or licenses

Language Assessments

No required or preferred language assessments

Benefits

PNC offers a comprehensive range of benefits for part‑time employees (eligibility‑dependent):

• Medical/prescription drug coverage with Health Savings Account feature
• Dental and vision options
• Employee life insurance
• 401(k) with PNC match, pension, and stock purchase plans
• Back‑up child/elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance, including select programs fully paid
• Robust wellness program with financial incentives
• Parental leave
• Up to 11 paid holidays each year
• 7 occasional absence days each year (unless otherwise required by law)
• Vacation time accrued based on hours worked (including overtime) in the current calendar year, available after 90 days of service

For full details on benefits for full‑time and part‑time employees, visit pncthrive.com.