Part-Time Teller

Essential Duties and Responsibilities

• Welcome members and potential members by warmly greeting each person in a professional, timely and courteous manner and assists in answering member questions
• Perform routine member transactions to include the below with a high degree of accuracy, including verifying correct member and account
• Receive share drafts/checks and cash for deposit to accounts according to Minnco’s Check Cashing and Hold policy, verify amounts, examine share drafts/checks for proper endorsement, enter deposits into computer records, and issue receipt of deposit
• Cash share drafts/checks and process withdrawals according to Minnco’s Check Cashing and Holds policy, verify amounts, examine share drafts/ checks for proper endorsement, and enter deposits into the correct computer record, issue receipt
• Receive mortgage, consumer loan, and other payments, and ensure the payments match balances due. Enter payments and generate correct receipt
• Provide other types of transactions as needed; money orders, Credit Union drafts, HSA transactions, IRA deposits, assist with mail and more
• Manage teller drawer efficiently during shift, including balancing two times during shift and at the end of shift. Research and resolve discrepancies and report any discrepancies to supervisor as necessary
• Ensure that the teller station is properly stocked with forms, supplies, brochures, etc. During down time, proactively roll coin, stuff envelopes, shred, do mail transactions, etc.
• Educate members on Minnco’s offered products and services to offer the best solutions to fit their needs

Required Qualifications

• High School Diploma or equivalent
• Excellent communication skills
• Ability to gather and analyze data to solve issues such as cash discrepancies
• Accuracy in computation
• Knowledge of basic bookkeeping principles and mathematical skills
• Ability to prioritize and make on-the-spot decisions regarding member transactions, weighing member satisfaction issues with the Credit Union’s exposure to loss and fraud

Desired Qualifications

• Previous cash handling experience/customer service experience
• Knowledge of various federal regulations that impact the teller role
• Previous teller experience

Environment and Physical Demands

• The majority of work will require sitting/standing while using the computer, and participating in meetings (in person, while on the phone, or online)
• Using finger dexterity for typing on the keyboard plus reading and viewing computer monitor

Company Information

Minnco Credit Union has been serving the people of East Central Minnesota since 1935, offering quality financial products and services at the lowest possible cost. With more than 30,000 members, Minnco continues to provide new, convenient products and services to meet the demands of today's hectic lifestyles.

Minnco’s Core Values are Strength, Trust, Respect, Integrity, Value, and Engagement. We strive to embody these values in everything we do, both for our members and employees.

Benefits offered include an Employee Assistance Program and Employee Discount Program, Retirement Benefits, and Generous PTO Benefit.