Part-Time Teller (20 Hours), Las Vegas, Lakes Branch

Entry-level position responsible for assisting with branch activities, including day-to-day delivery of client-facing services and processing transactions in coordination with the Customer Service function. The role focuses on providing high-quality customer service and helping the branch generate revenue through optimal solutions.

Responsibilities

• Serve as the first point of contact for Citi clients, providing a positive first impression through friendly and efficient customer service.
• Perform efficient and accurate banking transactions, including managing cash supply, processing incoming/outgoing cash deposits, and maintaining branch vault cash.
• Identify referral opportunities for new products and services based on clients’ financial goals.
• Educate clients on digital and self-service opportunities offered by Citi.
• Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets.
• Effectively manage client issues and concerns, escalating as needed.
• Maintain working knowledge of client accounts as well as new and existing products and services.
• Fulfill clients’ needs while delivering an exceptional client experience, measured by specific metrics.
• Appropriately assess risk in business decisions, demonstrating consideration for the firm’s reputation and compliance with applicable laws, rules, and regulations.

Requirements

• Previous relevant experience preferred.
• Demonstrated sales and customer service experience.
• Money handling experience.
• Effective problem-solving and communication skills.
• Ability to work well in a team-oriented environment.

Qualifications

High School diploma or equivalent.

Pay

The salary range for this part-time role is $19.00 - $22.50 per hour, based on a 40-hour work week. The corresponding annual range is $39,520.00 - $46,810.00, prorated for part-time hires based on hours worked. Eligible employees may also receive discretionary and formulaic incentive and retention awards.

Benefits

• Medical, dental, and vision coverage.
• 401(k) retirement plan.
• Life, accident, and disability insurance.
• Wellness programs.
• Paid time off, including vacation, sick leave, and holidays.

Schedule

Part time.

Primary location: Las Vegas, Nevada, United States.