Part-Time Tailor, Levi’s® Times Square

About the role

Reporting to the Store Manager, Tailors are consumer centric, open minded, proactive, and think beyond the task. You are responsible for delivering a best-in-class Tailoring experience and excellent product for all consumers through a variety of functions and procedures relating to customer service, sales, and Tailor Shop operations.

Responsibilities

• Execute basic alteration services (i.e. Hemming, patch and repair, tapering, etc.) and more technical alterations (e.g. Fitting/tailoring items other than jeans, where more technical equipment is necessary; detailed appearance altering processes.)
• Exemplify and possess strong customer service skills to elevate our clients’ experience.
• Resolve tailor-related consumer concerns in a manner consistent with company policy and with consumer satisfaction in mind. Partner with store management on elevated consumer issues.
• Educate and train store teams on customer offerings and services provided by the Tailor Shop.
• May support with training Tailors within district and/or region on Tailor processes and Levi’s Tailoring standards.
• Comply with all Levi's® Stores policy, procedure, and programs, able to follow directives of store management.
• Suggest looks that incorporate the latest trends and current promotions based on the consumer's needs consistent with Levi's® service approach.
• Promote Levi's® omni experience by engaging consumers with Red Tab Loyalty program.
• Efficient handling of all cash and Tailor Shop-related merchandise operations and procedures in compliance with store policy.

Requirements

• A thorough understanding of denim industry and current/upcoming trends.
• Understands textiles and fabrics with proven skills in sewing, tailoring and textile repair.
• Awareness of design and details.
• Strong communication skills both internally and externally.
• Fashion savvy and interested in current trends.
• Enjoys being busy and juggling multiple tasks.
• Available to work a flexible schedule to meet, including evening, weekend and holidays.
• Ability to lift up to 40 pounds, as well as constant standing, walking, kneeling, squatting, bending, reaching overhead, and climbing ladders with or without reasonable accommodation.
• Reliable transportation.
• Must be 16 years old.
• Minimum of 3 years’ sewing/tailoring experience, a strong knowledge of jeans construction, and a thorough knowledge of machines used in the sewing of denim products.
• Formal training in apparel design preferred but not required.

Levi Strauss & Co. champions sustainability and ethical practices. Our brands (Levi's®, Dockers®, Beyond Yoga®) stand for freedom and self-expression.