Part Time Style Advisor - Boca Raton

Key Responsibilities

• Act as a brand ambassador for Varley, delivering personalized service and building trust and community with customers.
• Build strong relationships with new and existing customers to encourage loyalty and repeat business.
• Deliver the Varley service ceremony consistently, providing styling advice, creating outfits, and exceeding customer expectations.
• Support retail events, VIP appointments, and community initiatives that enhance the customer experience.
• Share insights from customer interactions to improve service delivery and customer engagement.
• Support high service standards reflected in customer feedback tools such as Survicate.

Customer & Brand Experience

• Drive sales and KPIs through effective selling and personalised customer interactions.
• Contribute to a culture of clienteling to support repeat business and customer engagement.
• Provide feedback to store leadership on opportunities to improve sales and operational performance.
• Maintain strong product knowledge, including seasonal collections and awareness of market trends.

Operations & Store Standards

• Follow all operational policies and procedures, escalating any non-compliance or risk to management.
• Maintain high standards of store presentation, organisation, and back-of-house areas in line with Varley brand guidelines.
• Support smooth and efficient daily store operations in a fast-paced retail environment.
• Work collaboratively with fellow Style Advisors, Senior Style Advisors, Store Operations and management to support operational excellence.
• Contribute to a positive and professional team environment through respectful, proactive, and supportive behaviours on the shop floor.
• Regularly check and review communications sent through Zipline to stay up to date on all updates and task completion.

Scope of Role & Decision Ownership

• Deliver exceptional, personalized customer experiences on the shop floor.
• Support commercial targets through effective selling, styling, and customer engagement.
• Provide insights from customer interactions to support continuous improvement initiatives.
• Maintain alignment with Senior Style Advisors and store leadership on operational and sales priorities.