Part-time Store Customer Service Specialist

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Absorb and present appropriate products and services to customers in person and over the phone
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Absorb and assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Suggest ways to improve sales

Qualifications

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

About the Role

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. They are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store.

The individual selected for this role will be expected to work at Store #8533, located at: 1865 Haleukana St., Lihue, HI 96766.

Requirements

• Minimum requirements: Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Benefits

At Sherwin-Williams, your skills, talent, and passion make it possible to live this purpose, and for customers and our business to achieve great results. Your contributions are vital to our success, and we invest and support you in:

• Life… with rewards, benefits, and the flexibility to enhance your health and well-being
• Career… with opportunities to learn, develop new skills, and grow your contribution
• Connection… with an inclusive team and commitment to our own and broader communities

We take our stability, growth, and momentum and translate it to possibility for our people. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.