Part-Time Specialist III, Care Center

About the role

The Part-time Specialist III, Care Center performs standard duties to assist the department in providing wraparound services for students. This position serves as a primary point of contact for general information to students, faculty, and staff. A vital aspect of the role is maintaining a general understanding of the policies, processes, and procedures of the numerous services offered. The PT Specialist III contributes to the department in multiple ways, including maintaining the Care Center services including record keeping and service distribution, which are essential for tracking purposes.

Responsibilities

• Provide essential customer service to all individuals seeking assistance in the Care Center while maintaining confidentiality
• Handle incoming calls and inquiries for the Care Center
• Maintain a thorough understanding of the most current policies and standard operating procedures for the Care Center
• Sort, organize and log donated items and other donations
• Under direct supervision, manage inventory, stock organization and rotation (expiration date tracking)
• Collects needed information from participants via designated tracking system
• Provide