Part-Time ShopGoodwill Product Specialist- Washington, IL

About the role

The ShopGoodwill Product Specialist works inside the retail store location and assists the store management team in reaching the operational goals of the site by identifying, selecting, and forwarding high-value items to our eCommerce facility to support the growth of Goodwill’s online sales. This role will also function in various capacities within the store location when needed.

Responsibilities

• Searches incoming donations for high-value merchandise.
• Processes and organizes products for eCommerce and in-store showcases.
• Completes all required training to assist the site in achieving online sales goals.
• Maximizes online posting percentage while maintaining a high average ticket.
• Maintains clean and orderly work area.
• Hits financial goal/budget.

Requirements

Degree and Credential Requirements - NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development.

• Customer Focus - Ability to see, comprehend and relate with customers in an impartial, unbiased yet effective and balanced manner; builds and maintains customer satisfaction; provides excellent service to internal and external customers.
• Teamwork - Works well with others and makes valued contributions to assist the team or project to achieve required outputs.
• Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to comprehend customers' needs; delivers information in person, in writing, and digitally.
• Technical Knowledge - Solid knowledge of G Suite, MS Office, databases, and navigation of the internet.
• Continuous Learning - Takes initiative in stimulating and enhancing personal knowledge, skills, and abilities; remains open to receive and apply feedback to continually improve and advance one’s skills; good retention and ability to apply learning to future parameters.
• Results-Oriented - Recognizes important results and steps needed to achieve set goals; adept at prioritizing multiple priorities and driven to continually improve results.
• Ethical - Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to Goodwill’s values.
• Attention to Detail - Attends to details and pursues quality in accomplishing tasks, including safety awareness.

Other Requirements: Reasonable accommodations may be made to enable people with disabilities to perform essential job functions. Hard to Very Hard Physical Work - Able to spend time in excess of 8 hours sitting, standing, walking, stooping, kneeling, and crouching; uses hands to grasp, carry, feel, or touch products and machinery; ability to move and lift 10-50 pounds; can manage frequent exposure to moderate noise and temperature variations. Visual Acuity - Close, distance, peripheral, color vision abilities, depth perception, and ability to adjust focus.

Preferred Competencies

• Industry Expertise - Knowledge of the value of antique and designer products including jewelry, artwork, furniture, dishes, etc.; possesses a refined eye for identifying collectibles; understands and stays current on marketplace trends; has a thirst for knowledge and applies it appropriately; driven to find answers through research and collaboration.

Benefits

• Employee Assistance Program (EAP) and free Mental Health Counseling Services
• Robust discount and wellness programming
• Financial education program
• Sabbatical leave
• Daily pay options available

Pay

Hourly Rate: $17.00

Schedule

Part-Time

Location: 301 N Cummings Ln, Washington, IL 61571