Part Time Server
The Park Country Club of Buffalo · Buffalo, NY · 5 days ago
On-siteManagementPart-time
Position Summary
The Server is responsible for providing exceptional food and beverage service to Park Country Club members and their guests in a professional, polished, and welcoming environment. Servers are expected to anticipate member needs, demonstrate strong knowledge of food and beverage offerings, and consistently deliver the high level of hospitality expected at a premier private club.
Essential Responsibilities
- Provide attentive, professional, and personalized service to members and guests throughout the dining experience.
- Greet members promptly and professionally while creating a warm and welcoming atmosphere.
- Demonstrate knowledge of all food and beverage menus, including ingredients, preparation methods, allergens, wine, beer, spirits, and cocktails.
- Accurately take food and beverage orders and communicate them effectively to the kitchen and bar.
- Maintain proper table settings, service standards, and dining room appearance throughout service.
- Anticipate member needs and provide proactive service without being intrusive.
- Make knowledgeable food and beverage recommendations and identify opportunities for additional sales.
- Deliver food and beverages accurately and according to Park Country Club service standards.
- Monitor tables throughout the meal and respond promptly to requests, questions, and concerns.
- Maintain cleanliness and organization of dining areas, service stations, and equipment.
- Process checks and payments accurately while following club procedures.
- Communicate member preferences, special requests, and service issues to management.
- Work collaboratively with culinary, banquet, beverage, and management teams.
- Follow all New York State alcohol service regulations and Park Country Club policies.
- Maintain a professional appearance and demeanor at all times.
- Attend required training and pre-shift meetings.
- Perform opening, side-work, and closing duties as assigned.
Service Standards
Every Park Country Club Server Is Expected To:
- Know the Member — recognize preferences and provide personalized service.
- Own the Experience — take responsibility for the member's entire dining experience.
- Anticipate Needs — deliver service before the member has to ask.
- Communicate Clearly — maintain professional communication with members and teammates.
- Protect the Club Standard — maintain the appearance, professionalism, and hospitality expected at Park Country Club.
Qualifications
- Previous restaurant, hotel, country club, or fine-dining experience preferred.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced, member-focused environment.
- Strong attention to detail and ability to multitask.
- Ability to remain calm and professional during busy periods.
- Basic knowledge of food, wine, beer, and spirits preferred.
- Must be dependable, punctual, and team-oriented.
- Ability to stand and walk for extended periods and safely carry food and beverage trays.
- Must meet all applicable New York State requirements for alcohol service.
- 1-2 years as a server in an upscale environment.
- Ability to stand for long period of hours.
- Ability to carry 30-50lbs.
Key Competencies
- Time management
- Listening
- Verbal acuity and basic math aptitude
- Problem solving
- Organized
- Integrity, honesty, reliability
- Customer service orientation
- Attention to detail
- Member-centric
- Able to work with a team
- Respect the team
- Pro-active
- Accountable
- Willingness to learn