Part Time Server
Why We're Here
We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton, rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
About the Role
Provide guests with quality customer service by demonstrating excellent knowledge of all menu items. Serve food and beverages to guests in a punctual, courteous, efficient and accurate manner. You'll act as an advocate for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.
Responsibilities
- Provide support and assistance when possible to your team while keeping all areas clean, dry and safe for your coworkers.
- Greet and welcome our guests and promptly attend to tables.
- Receive and take guest orders, process in POS system quickly and accurately.
- Prepare and serve meal accompaniments to guests.
- Learn and maintain product knowledge of the food, wine, and beverage menu(s), as well as general restaurant knowledge.
- Ensure that guests have an enjoyable and memorable experience, if there are any complaints relay them to management.
- Open bottled wine for guests (wine service).
- Perform setup and breakdown of various stations (i.e. deli, dessert, coffee, espresso).
- Assist with setting and bussing tables, taking to-go orders, seating guests, and answering phones as needed.
- Attend all company and restaurant required trainings and meetings.
- Maintain constant communication with support staff and management.
Requirements
1 year of experience in a similar or supportive role is preferred. Food Handler and Alcohol Awareness Certifications (if applicable). Able to prioritize multiple tasks in a dynamic environment. Able to learn, retain, and present product, menu, and allergy information to guests. Knowledge of or ability to learn the restaurant POS system is required. Must be able to calculate the accurate bill amount and use proper credit card and money handling skills. Excellent communication and presentation skills. Passion for crafting and personalizing guest experiences. Highly motivated and flexible with the ability to take initiative. Flexible schedule, able to work evenings, weekends, and holidays when needed.
Qualifications
None specified.
Skills
None specified.
Benefits
None specified.
Pay
Not specified.
Schedule
Not specified.