Jobs · Administrative · Massachusetts

Part-Time Security: Receptionist Officer

Securitas Global Clients America · Waltham, MA · 1 wk ago
On-siteAdministrative$23.5/hrPart-time

About the role

We help make your world a safer place. Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients. Securitas plays an essential role for our clients and in society.

Responsibilities

  • Surveillance: Monitor security cameras and patrol assigned premises to detect any suspicious activity, unauthorized access, or safety hazards.
  • Access Control: Enforce access control policies, such as checking identification, issuing visitor passes, and restricting access to authorized personnel only.
  • Emergency Response: Respond promptly to alarms, emergencies, or security incidents, including medical emergencies, fire hazards, or criminal activity.
  • Report or escalate incidents to law enforcement as needed.
  • Incident Reporting: Document and report incidents, suspicious activity, breaches of security, or safety concerns in clear, accurate, and detailed reports for further action or investigation.
  • Patrolling: Conduct foot patrols to ensure that all areas are secure.
  • Customer Service: Greet and assist visitors or employees, providing directions and answering inquiries while maintaining a professional and approachable demeanor.
  • Safety Inspections: Inspect the premises for safety hazards, fire risks, or any conditions that could compromise the safety of individuals or property.
  • Conflict Resolution: Handle minor disputes or disturbances, using conflict resolution skills to maintain a calm and safe environment.
  • Collaboration: Work closely with other security staff, law enforcement, or emergency responders to coordinate security efforts and respond to incidents as needed.

Qualifications

  • Excellent observational and de-escalation skills; able to remain calm under pressure.
  • Strong communicator; capable of working closely with both global and local security teams.
  • Committed to ethical practices and following all safety protocols, always maintaining a safe and respectful approach.
  • Strong organizational skills and ability to remain focused and engaged.
  • Intermediate computer skills required.

Requirements

  • At least 18 years of age.
  • Reliable means of communication and transportation.
  • Legal right to work in the United States.
  • Able to effectively speak, read and write English.
  • High school diploma, GED, or equivalent.
  • Some prior customer service experience required, prior security officer experience is a plus.

Benefits

  • Medical Insurance (Anthem)
  • Dental Insurance (Aetna)
  • Vision Insurance (VSP)
  • 401k with Employer Matching
  • Paid Life Insurance
  • Paid Time Off
  • Paid Uniforms
  • Paid Training
  • Specialized Programs to Assist in Healthy Lifestyle and Financial Wellness
  • Employee Assistance Programs (EAP)
  • Employee Discount Programs (Vehicles, Cell Phone, Cable, Appliances, Theme Park Tickets, etc.)

Pay

$23.50/hr

Schedule

Monday - Friday, 4:00PM - 7:00PM

Company Information

Securitas is a trusted security partner helping make the world a safer place. Learn more and apply today at Securitasjobs.com to see your career path!

About Us

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

About The Team

Our Company Mission: Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits. Our Values: Securitas’ core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community. Integrity: Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don’t compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information. Vigilance: Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don’t. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers’ premises. Helpfulness: As part of an ongoing effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

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