Part-Time Security Officers - Worcester

About the role

We help make your world a safer place. Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients. Securitas plays an essential role for our clients and in society. Our Receptionist / Patrol Officer positions helps maintain a safe and secure environment for our clients by actively monitoring the premises, including patrolling a variety of locations.

Responsibilities

• Safeguard people, property, and assets of the client or organization.
• Monitor premises for suspicious activity, enforce rules and regulations, provide a visible security presence, and respond to incidents or emergencies.
• Surveillance: Monitor security cameras and patrol assigned premises to detect any suspicious activity, unauthorized access, or safety hazards.
• Access Control: Enforce access control policies, such as checking identification, issuing visitor passes, and restricting access to authorized personnel only.
• Emergency Response: Respond promptly to alarms, emergencies, or security incidents, including medical emergencies, fire hazards, or criminal activity. Report or escalate incidents to law enforcement as needed.
• Incident Reporting: Document and report incidents, suspicious activity, breaches of security, or safety concerns in clear, accurate, and detailed reports for further action or investigation.
• Patroling: Conduct foot or vehicle patrols to ensure that all areas, including entrances, parking lots, and perimeters, are secure.
• Customer Service: Greet and assist visitors or employees, providing directions and answering inquiries while maintaining a professional and approachable demeanor.
• Safety Inspections: Inspect the premises for safety hazards, fire risks, or any conditions that could compromise the safety of individuals or property.
• Conflict Resolution: Handle minor disputes or disturbances, using conflict resolution skills to maintain a calm and safe environment.
• Collaboration: Work closely with other security staff, law enforcement, or emergency responders to coordinate security efforts and respond to incidents as needed.

Qualifications

• Some prior customer service experience required.
• Prior security experience preferred.
• Excellent observational and de-escalation skills; able to remain calm under pressure.
• Strong communicator; capable of working closely with both global and local security teams.
• Committed to ethical practices and following all safety protocols, always maintaining a safe and respectful approach.
• Basic computer skills required.

Requirements

• At least 18 years of age.
• Reliable means of communication and transportation.
• Legal right to work in the United States.
• Able to effectively speak, read and write English.
• High school diploma, GED, or equivalent.

Benefits

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

Pay

Pay Rate: $19.00/hr

Schedule

• Schedule 1: Saturday/Sunday, 3:00PM - 11:00PM (16 hours per week)
• Schedule 2: Monday - Friday, 2:30PM - 5:00PM (12.5 hours per week)

Additional Hours/shifts

Additional Hours/shifts May Be Picked Up If Available.

Links

Learn more and apply today at Securitasjobs.com to see your career path!

EEO/M/F/Vets/Disabilities

Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.