Part-Time Security Officer
Legends Global · San Diego, CA · 3 wk ago
OTHRPart-time
Legends Global, the industry leader in privately managed public assembly facilities, has an immediate, part-time opening in the Security Department at Pechanga Arena in San Diego, CA. Our business is event-based, and labor needs vary widely from week to week and event to event. For this reason, all part-time positions are "as needed" and we cannot offer consistent schedules or a guaranteed number of hours per week.
Responsibilities
- Provide exceptional customer service to all guests, employees, artists, vendors, and contractors.
- Conduct bag checks and security screening.
- Conduct credential/ticket checks for access-controlled areas.
- Patrol assigned interior/exterior areas of the venue as assigned.
- Observe and report crowd behavior for suspicious activity and to identify any potential safety concerns.
- Enforce venue policies, including but not limited to prohibited items and guest code of conduct.
- Respond quickly to security, medical, operational, and customer service incidents.
- Assist in de-escalating disruptive behavior using conflict resolution techniques.
- Coordinate with leadership, law enforcement, EMS, and fire personnel when necessary.
- Preserve incident scenes and collect evidence when appropriate.
- Complete concise, detailed, fact-based incident reports when required.
- Maintain familiarity with emergency response plans.
- Assist with emergency evacuations and shelter-in-place procedures.
- Monitor, maintain, and support orderly crowd movement during ingress, intermissions, and egress.
- Conduct concise and professional radio communications.
- Follow chain of command with all policies, procedures, incidents, and emergencies.
- Work independently and as part of a team with fellow security officers, and with other venue departments.
Requirements
- High school diploma or GED.
- Minimum 18 years of age.
- Must possess and retain a current BSIS California Guard Card.
- Ability to pass background screening.
- Strong verbal and written communication skills.
- Excellent customer service skills.
- Ability to remain calm under pressure and de-escalate incidents.
- Ability to operate handheld radios and security equipment.
- Ability to stand and/or walk for extended periods (4–6 hours).
- Ability to run or sprint to respond to escalated incidents and emergency situations.
- Ability to climb stairs frequently and quickly.
- Ability to work in a fast-paced environment.
- Ability to work in an environment with large crowds, elevated noise levels, and flashing lights.
- Ability to work evenings, weekends, holidays, and irregular schedules based on the event calendar.
- Ability to work in both indoor and outdoor environments.
- Ability to work in varying weather/temperature conditions.
- Ability to maintain confidentiality.
Schedule
Part-time, "as needed" position with no consistent schedule or guaranteed number of hours per week. Work is event-based and varies widely from week to week and event to event. Shifts include evenings, weekends, holidays, and irregular hours based on the event calendar.