Part Time Seasonal Sales Associate - Smith St

About the role

Dr. Martens is seeking part‑time Retail Sales Associates to be the face of the brand during the holidays. Associates will display knowledge and passion for the product, interface with customers daily, and act as brand champions. The role is results‑driven, motivated, and collaborative, supporting the team in expanding Dr. Martens’ footprint in the Americas.

Core Accountabilities

• Consumer Experience – Creates meaningful consumer connections through product expertise, authentic brand representation and exceptional service, delivering a consistent and memorable experience that builds loyalty and advocacy.
• Commercial Performance – Contributes to store performance through effective selling behaviors, product knowledge and day‑to‑day delivery of commercial priorities, recognizing how individual actions support wider store outcomes.
• Operational Excellence – Supports efficient store operation by accurately executing processes, maintaining store standards, and adhering to safety and compliance requirements.
• People Leadership – Contributes positively to team effectiveness through collaboration, personal accountability and willingness to support colleagues in delivering great results.
• Communication & Collaboration – Builds positive working relationships across the store team and communicates clearly to support service delivery, operational effectiveness and a shared team culture.

Key Skills & Capabilities

• Consumer Excellence – Builds authentic consumer relationships through exceptional service, product knowledge and brand advocacy.
• Commercial Excellence – Understands how individual actions contribute to store performance and consistently demonstrates effective selling behaviors.
• Operational Excellence – Executes store processes accurately, maintaining standards that support consumer experience and operational effectiveness.
• Leadership & Collaboration – Builds positive working relationships and contributes positively to team performance, culture and store success.
• Previous retail sales experience preferred.
• Excellent interpersonal skills and ability to communicate clearly and professionally in a team environment.
• Multilingual ability is a plus.
• Demonstrated understanding of basic math, including calculating percentages and counting change.
• Initiative, detail‑orientation, and ability to accomplish tasks independently.
• Willingness to work evenings, weekends, and holidays.
• Punctuality and adherence to scheduled shift times.
• Ability to lift and carry up to 50 lb, and to handle shoe boxes while climbing a ladder or stairs.
• No travel required (0 % travel).
• Connection with the brand, its unique qualities and fundamental values.

Benefits

• Welcome to the brand free pair of Docs
• 65 % off employee discount
• Sick time
• Employee Assistance Program – support for challenging times
• DM Foundation – supporting and empowering communities worldwide

Pay Details

$19.00 per hour

Schedule

• Temporary seasonal role lasting up to 90 days.
• Availability required for 4 total days per week, including both Saturday and Sunday.
• Up to 28 hours per week.
• Tentative start date: 10/19/2026 (unless otherwise specified).
• Must be available for all holidays during the employment period, including Black Friday, the subsequent weekend, and the full month of December.
• Flexibility to cover extended holiday hours and shift changes as needed.
• If you have pre‑planned vacation days, you should share that information as soon as possible.