Part Time Seasonal Brand Ambassador
About the role
Ralph Lauren Corporation is seeking enthusiastic and dedicated individuals to join our team as Brand Ambassadors. This position offers an opportunity to provide exceptional customer service, contribute to achieving sales goals, and grow professionally within the company.
Responsibilities
- Provide excellent customer service, ensuring a customer-first mindset at all times.
- Understand and utilize sales objectives and key performance indicators (KPIs) to meet or exceed targets.
- Collaborate with the team to uphold high standards across all touchpoints of the brand’s policies and procedures.
- Utilize the Polo Connect program to connect with customers and enhance their shopping experience.
- Demonstrate passion and knowledge of fashion and styling, educating customers on all available programs, initiatives, and resources.
- Assist customers in the fitting rooms, helping with sizing and maintaining store standards.
- Maintain store visual standards and adhere to company guidelines.
- Support operational activities such as floor sets, replenishment, and other tasks as needed.
- Participate in company trainings and provide feedback to management on product feedback, category opportunities, or needs.
- Balance tasks while prioritizing the Ralph Lauren experience, ensuring the customer experience is always the top priority.
- Work flexible schedules, including days, evenings, weekends, overnight shifts, and travel (as required).
- Build and maintain positive relationships with customers, management, and colleagues.
Requirements
A retail experience or similar industry experience in a complex, high-volume, or high-profile environment is preferred. Must possess strong communication skills, be able to maneuver around the sales floor and dressing rooms, lift up to 30 lbs., and work various shifts.
Qualifications
Ability to communicate effectively with customers and store personnel, navigate the sales floor and dressing rooms, and perform tasks such as operating the register, standing, moving, and walking for extended periods.
Skills
Passion for fashion and styling, ability to build positive relationships, and strong organizational and multitasking skills are essential.
Benefits
At Ralph Lauren, we offer competitive compensation, comprehensive benefits, and a supportive work environment. Our benefits package includes health insurance, retirement plans, paid time off, and more.
Pay
Competitive hourly rate based on experience and qualifications.
Schedule
Flexible schedule to accommodate business needs, including days, evenings, weekends, overnight shifts, and travel (as required).