Part-Time Sales Teammate (First and Main)

About the role

The Sales Teammate position’s primary responsibility is to fulfill our mission statement: “To create the most enjoyable shopping experience possible for our Guests.” Additionally, Sales Teammates perform a variety of sales, merchandising, and operational tasks assigned by Store Management (e.g., cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities).

Responsibilities

• Sales Generation and Guest Service
  • Greet Guests with a friendly, engaging attitude and provide legendary service.
  • Answer questions regarding the store and its merchandise.
  • Recommend, select, and help locate or obtain merchandise based on Guest needs and desires.
  • Anticipate and fulfill Guest’s needs by suggesting additional items and creating a wardrobing experience.
  • Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge with the team.
  • Maintain and share knowledge of current sales, promotions, policies regarding payment and exchanges, and security practices.
  • Remain consistent on personal sales and look for opportunities to impact Teammates’ presentations with the Sales Presentation Guide (SPG).
  • Achieve personal sales-per-hour, average sales, and total net sales goals set by Store Management.
  • Provide legendary service in key areas: Front 5, sales floor, fitting rooms, and the register area.
  • Help Guests try on or fit merchandise.
  • Check out and bag purchases.
  • Prepare merchandise for alterations.
  • Know all exchange and return procedures for Guests and turn them into showmanship opportunities.
  • Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals.
  • Meet or exceed performance standards in Buckle business builders and guest loyalty, including fit appointments, Buckle credit card, and guest connect.
  • Place Special Orders or call other stores to find desired merchandise.
  • Maintain and build good Guest relationships to develop a client-based business.
  • Develop and maintain knowledge of Buckle’s customer service expectations.
  • Consistently perform leadership actions and maintain high standards, whether or not the Manager is present.
• Teammate Recruiting, Training, and Development
  • Recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals, and Teammate recommendations.
  • Create relationships through Guest Loyalty and Guest Preferred.
  • Maintain a professional and respectful attitude to create a positive floor culture.
• Visual Merchandise Management
  • Present merchandise to maximize sales and achieve optimum merchandise turn.
  • Stay current on product range.
  • Work with Teammates and Guests to identify product improvements, new product ideas, and feedback.
  • Ensure the sales floor is consistently sized and new freight is appropriately displayed.
• Operations
  • Work a flexible schedule, including mornings, evenings, weekends, and holidays (e.g., day of/day after Thanksgiving and Christmas).
  • Open and close cash registers, count money, separate charge slips, coupons, and vouchers, balance cash drawers, and make deposits.
  • Watch for and recognize security risks and thefts; know how to prevent or handle these situations.
  • Follow all Loss Prevention guidelines, including daily bag and purse checks.
  • Develop and maintain knowledge of Point of Sale (POS) procedures.
  • Understand and execute all policies regarding payments, exchanges, and Loss Prevention practices.
  • Perform merchandising tasks such as handling freight, re-merchandising, preparing displays, completing price markdowns, and transfers.
  • Maintain a clean, organized, and shoppable store.
  • Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns.
  • Communicate policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner.
  • Understand and apply Buckle’s Code of Ethics and all policies, procedures, and handbooks.
  • Fulfill the mission statement by performing job duties with high customer service while contributing to a positive team spirit.
• Special projects and other duties as assigned.

Qualifications

No prior experience or training required.

Physical Demands

• Regularly required to stand, walk, use hands to finger/handle/feel, reach with hands and arms, climb or balance, jump, stoop, kneel, crouch, or crawl, and talk or hear.
• Occasionally required to sit.
• Ability to lift and maneuver 30 lbs throughout the store and backroom.
• Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

Regularly works in a retail store environment with moderate noise levels.

Pay

Pay range: $15.16–$17/hour. The estimated range is the budgeted amount for this position. Final offers are based on skill set, experience, location, qualifications, and other job-related reasons. For sales positions, Buckle pays a base rate plus commission on sales. The range listed is the estimated base rate plus commission for Teammates in this position.

Benefits

Full-Time Teammate Benefits

• Health
  • Medical Coverage: Choose between two comprehensive plans. Preventive care is covered at 100%, and all plans include access to virtual care.
  • Dental and Vision Insurance: Preventive and routine dental and vision care.
  • Virtual Care: 24/7 access to general, behavioral, and dermatology consultations.
  • Mental Health Resources: Free confidential counseling, wellness coaching, and self-care tools through the Employee Assistance Program (EAP).
• Wealth
  • 401(k) with Company Match: Traditional and Roth options available. Teammates may contribute after meeting eligibility requirements. Buckle provides discretionary matching contributions.
  • Health Savings Account (HSA) and Flexible Spending Accounts (FSA): Pre-tax options for qualified medical and dependent care expenses. Buckle contributes to your HSA if enrolled in the high-deductible medical plan.
  • Performance Bonuses: Eligible teammates may earn incentive-based bonuses.
  • Teammate Discount: 40% off Buckle products and 25% off Buckle gift cards.
• Peace of Mind
  • Time Off: Vacation time earned on a progressive schedule based on role and years of service (starting at 80 or 120 hours, prorated for the first partial year). 40 hours of sick time per year (or more where required by law), with up to 80 hours carryover. One floating holiday and up to three days of bereavement leave. Salaried teammates receive one paid volunteer day.
  • Income Protection: Company-paid basic life and AD&D insurance, with options to add supplemental life and disability plans (short-term and long-term).
  • Leave of Absence Support: Paid and unpaid time away for qualifying situations. Salaried teammates eligible for medical leave pay, which can be used as paid parental leave.
  • Supplemental Insurance Options: Accident, critical illness, and hospital indemnity coverage.
  • Additional Benefits: Legal services, identity theft protection, and pet insurance.

Part-Time Teammate Benefits

• Teammate Discount: 40% off Buckle products and 25% off Buckle gift cards.
• Medical Plan Access: Eligible part-time teammates may choose between two comprehensive medical plans with preventive care covered at 100% and access to virtual care.
• 401(k) with Company Match: Traditional and Roth options available. Teammates may contribute after meeting eligibility requirements. Buckle provides discretionary matching contributions.
• Mental Health Resources: Free confidential counseling, wellness coaching, and self-care tools through the Employee Assistance Program (EAP).
• Paid Leave in Applicable States: Paid leave accrues where required by law; one hour of leave is accrued for every 30 hours worked.