Part-Time Sales Teammate

About the Role

The Sales Teammate position’s primary responsibility is to fulfill our mission statement: “To create the most enjoyable shopping experience possible for our Guests.” Additionally, Sales Teammates perform a variety of sales, merchandising, and operational tasks assigned by Store Management.

Responsibilities

• Greet Guests with a friendly, engaging attitude and provide legendary service.
• Answer questions regarding the store and its merchandise.
• Recommend, select, and help locate or obtain merchandise based on Guest needs and desires.
• Anticipate and fulfill Guest’s needs by suggesting additional items and creating a wardrobing experience.
• Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge with the team.
• Maintain and share knowledge of current sales, promotions, policies regarding payment and exchanges, and security practices.
• Achieve personal sales-per-hour, average sales, and total net sales goals set by Store Management.
• Provide legendary service in key areas: Front 5, sales floor, fitting rooms, and register area.
• Help Guests try on or fit merchandise, check out and bag purchases, and prepare merchandise for alterations.
• Know and apply exchange and return procedures, turning them into showmanship opportunities.
• Use the Sales Presentation Guide (SPG) daily to accomplish goals.
• Meet or exceed performance standards in Buckle business builders and guest loyalty, including fit appointments, Buckle credit card, and guest connect.
• Place Special Orders or call other stores to find desired merchandise.
• Maintain and build Guest relationships to develop a client-based business.
• Consistently perform leadership actions and maintain high standards, whether or not the Manager is present.
• Recognize recruiting opportunities using Jobs & Careers cards, email referrals, and Teammate recommendations.
• Present merchandise to maximize sales and achieve optimum merchandise turn.
• Stay current on product range and work with others to identify product improvements and feedback.
• Ensure the sales floor is consistently sized and new freight is appropriately displayed.
• Open and close cash registers, count money, balance cash drawers, and make deposits.
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
• Follow all Loss Prevention guidelines, including daily bag and purse checks.
• Develop and maintain knowledge of Point of Sale (POS) procedures.
• Perform merchandising tasks such as handling freight, re-merchandising, preparing displays, completing price markdowns, and transfers.
• Maintain a clean, organized, and shoppable store.
• Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns.
• Communicate policy violations and Teammate or Guest concerns to appropriate management in a timely, confidential manner.
• Understand and apply the Buckle’s Code of Ethics and all policies, procedures, and handbooks.
• Fulfill the mission statement by performing job duties with high customer service while contributing to a positive team spirit.
• Complete special projects and other duties as assigned.

Qualifications

No prior experience or training required.

Skills

• Ability to stand, walk, use hands, reach with hands and arms, climb or balance, jump, stoop, kneel, crouch, or crawl, and talk or hear.
• Occasional sitting required.
• Physical ability to lift and maneuver 30 lbs throughout the store and backroom.
• Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Schedule

Ability to work a flexible schedule, which may include mornings, evenings, weekends, and holidays such as the day of/day after Thanksgiving and Christmas, based upon store and business needs.

Benefits

• Teammate Discount
• Performance Bonuses
• Employee Assistance Program
• 401(k) (subject to additional requirements)
• Paid Sick Time (where required by state)