Part-Time Sales Teammate

Primary responsibility is to fulfill our mission statement: “To create the most enjoyable shopping experience possible for our Guests.” Additionally, perform a variety of sales, merchandising and operational tasks assigned by Store Management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities).

Responsibilities

• Greet Guests with a friendly, engaging attitude, and consistently provide legendary service to each Guest.
• Answer questions regarding the store and its merchandise.
• Recommend, select, and help locate or obtain merchandise based on Guest needs and desires.
• Anticipate and fulfill Guest’s needs by suggesting additional items and creating a wardrobing experience.
• Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge with the team.
• Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Remain consistent on personal sales, as well as look for opportunities to impact Teammates’ presentations with the Sales Presentation Guide (SPG).
• Achieve personal sales-per-hour, average sales, and total net sales goals set by Store Management.
• Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area.
• Help Guests try on or fit merchandise.
• Check out and bag purchases.
• Prepare merchandise for alterations.
• Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity.
• Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals.
• Meets or exceeds performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card, and guest connect.
• Place Special Orders or call other stores to find desired merchandise.
• Maintain and build good Guest relationships to develop a client-based business.
• Develop and maintain knowledge of Buckle’s customer service expectations in order to meet the needs of every Guest.
• Consistently perform leadership actions and maintain high standards, whether or not the Manager is present.
• Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals, and Teammate Recommend.
• Maintain a professional and respectful attitude at all times creating a positive floor culture.
• Present merchandise in a manner that will maximize sales and achieve optimum merchandise turn.
• Stay current on product range.
• Work with other Teammates and Guests to identify product improvements, new product ideas, and new product feedback.
• Ensure sales floor is consistently sized and new freight is appropriately displayed.
• Open and close cash registers, use magnetic card readers, perform tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
• Follow all Loss Prevention guidelines, including daily bag and purse checks.
• Develop and maintain knowledge of Point of Sale (“POS”) procedures.
• Understand and execute all policies regarding payments, exchanges, and Loss Prevention practices.
• Perform merchandising tasks, such as handling freight, re-merchandising, preparing displays, completing price markdowns, and transfers.
• Consistently maintain a clean, organized, and shoppable store to fulfill Buckle’s mission statement.
• Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns.
• Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner.
• Understand and apply the Buckle’s Code of Ethics and all Buckle’s policies, procedures, and handbooks.
• Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
• Special projects and other duties as assigned.

Qualifications

No prior experience or training required.

Benefits

• Teammate Discount
• Performance Bonuses
• Employee Assistance Program
• 401(k) (subject to additional requirements)
• Paid Sick Time (where required by state)

Physical Demands

The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl; and talk or hear.
• Occasionally required to sit.
• Physical ability to lift and maneuver 30lbs throughout the store and backroom.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Schedule

Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs.