Part-Time Sales Manager

Developing Effective Teams

• Communicates professionally and effectively in all interactions including customers, business partners, and vendors.
• Regularly communicates associate concerns to the Store Manager for quick resolution.
• Fosters a positive work environment by capitalizing on opportunities to train, coach, and redirect the team.
• Assists in hiring; actively recruits, completes candidate review and prescreen to ensure open positions are filled quickly.
• Offers consistent, in the moment, feedback and coaching to store team.
• Recognizes and rewards exceptional performance to increase employee engagement.
• Receives feedback with positive intent and makes efforts to take appropriate action on that feedback.

Customer Focus

• Maintains the Company standard of a neat, clean, and organized store.
• Led and inspires positive customer interaction by providing direct feedback and supervision of associates on the in-store experience.
• Consistently models the Brand’s service standards and omni-channel experience by coaching/training others to success.
• Responsible for leading and executing an assigned Division of Responsibility (DOR) through a high level of planning and detailed follow through.
• Performs Leader on Duty responsibilities by driving results and responding to customer concerns timely and with appropriate resolution.

Drives Results

• Effectively analyzes business results and takes necessary action to drive key performance indicators (KPIs).
• Assists in executing the management of labor and payroll expenses to maximize sales and productivity.
• Regularly communicates with store manager to discuss strengths, opportunities, and trends in business.
• Utilizes customer feedback to identify areas of opportunity to implement strategies to drive results.
• Builds customer loyalty through the company sponsored programs (Rewarding Moments/PLCC program, etc.).

Merchandising/Operational Execution

• Supports management team with Asset Protection through a consistent level of customer service, education, and operational controls.
• Executes Company directives within set timelines including visual, signage, markdowns, and sales promotions.
• Analyzes product levels and utilizes reactionary merchandising to maintain store presentation standards.
• PARTNERS WITH MANAGEMENT TEAM ON PLANNING AND THE EXECUTION OF STORE PROCESSES AND SALES PROMOTING.
• Enforces all company policies and procedures including safety and security.