Part-Time Sales Leader

About Us

Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.

Responsibilities

• Set clear daily performance objectives, plan and execute daily huddle with the team, and lead the sales floor during assigned shifts.
• Drive sales results and conversion by analyzing the business during assigned shifts to determine proper key performance indicators focus.
• Role model, coach, and provide feedback on selling behaviors, in all interactions.
• Meet or exceed expectations for individual selling behaviors as well as company established key performance indicators expectations on a personal level.
• Actively participate and consistently read store and company communication to stay current – use Organized Outlook communication tool.
• Support the training, coaching, and development of the part-time team.
• Provide recognition to the team that reinforces positive behaviors and desired results.
• Utilize company programs and tools to support the training and development of the part-time team.
• Personally certified in The Container Store’s Salesfloor Leadership program, Coaching, and specific design training courses to effectively lead the sales floor during assigned shifts.
• Support BOPIS activity, daily custom space sales goals, and lead/appointment conversion.
• Adhere to and hold part-time team accountable to all company Standard Operating Practices.
• Work with the team to maintain a strong brand presentation to maximize the customer experience.
• Adhere to loss prevention methods to meet shrink goals and minimize lost revenue.
• Model our company Foundation Principles and Core Competencies.
• Perform additional duties as assigned and necessary for the Sales Leader role.

Qualifications

• 2 years of retail sales or related experience – some management experience a plus.
• Commitment to role model and lead a successful sales environment.
• Strong communication and organization skills.
• Experience with selling and leading a sales floor.
• Able to work 20–25 hours a week with flexible availability including nights, weekends, and holidays.

Benefits

• Rewarding pay to recognize the value you bring to the team.
• Competitive health, dental, and vision plans to keep you and your loved ones well.
• 401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
• Unique "1equals3" website for easy access to your benefits information and company updates.
• Competitive sick pay and PTO plan to ensure you can take time off to recharge.
• Discounts on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance.
• Recognition through service awards, retirement gifts, and celebration of those who exemplify our core principles.
• Employee Resource and Affinity Groups to connect, support one another, and celebrate cultural heritages.

For our full-time associates, we offer additional benefits including basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance, flexible spending accounts (FSAs), parental leave policies, adoption and surrogacy assistance, fertility & maternity support program, paid holidays, gym membership discounts, and a qualified transportation benefits program.

Schedule

This is a part-time, hourly position requiring 20–25 hours per week with flexible availability including nights, weekends, and holidays.