Part-Time Sales Lead/Key Holder

About the role

As a Retail Sales Lead/Key Holder (Part-Time), you are a trusted member of the retail store team who supports sales, customer service, and daily store operations. You will be responsible for designated opening and closing duties, including securing the store and completing required cash-handling and operational procedures. Through your enthusiasm for the Le Creuset brand and products, you will create exceptional customer experiences, contribute to store sales goals, and help maintain our visual and operational standards.

Responsibilities

• Perform authorized opening and closing procedures, including securing the store, managing keys and alarm codes, completing cash-handling responsibilities, and ensuring required operational and safety checks are completed.
• Contribute to the achievement of sales and KPI goals, provide personalized service, and share product knowledge related to cooking, baking, and entertaining.
• Support cash management, merchandising, inventory control, loss-prevention procedures, and the execution of Le Creuset’s visual and operational standards.
• Communicate effectively, collaborate with team members and store leadership, demonstrate accountability, and adapt to changing business needs.

Requirements

• Previous retail sales or customer service experience, preferably in a specialty retail environment.
• Experience with opening and closing procedures, cash handling, or other key-holder responsibilities preferred.
• Dependability, sound judgment, and the ability to follow established security and operational procedures.
• A customer-focused approach with strong communication and teamwork skills.
• Flexibility to work a varied schedule, including days, evenings, weekends, and holidays.
• A genuine interest in cooking, baking, entertaining, and the Le Creuset brand.