Jobs · Customer Service · Oregon

PART TIME SALES- GRESHAM, OR - COLOR & CURL CONCIERGE

Sally Beauty · Gresham, OR · 3 wk ago
On-siteCustomer ServicePart-time

About the role

The Color & Curl Concierge / Colour & Curl Specialist is a key position responsible for driving the color and curl business. This role requires extensive education and certification courses.

Responsibilities

  • Determine customer color and care related needs and offer professional advice and recommendations.
  • Communicate upward and cross-functionally regarding calls, visits, orders, status of sales progress, follow-up plans, and any assistance needed with customers, associates, and vendors.
  • Ensure customer concerns and questions are resolved in a timely, appropriate, and effective manner.
  • Maintain a high standard of color and curl merchandising, placement, store signage, and proper display techniques.
  • Stay informed regarding emerging trends, remain agile in response to market changes, and build industry knowledge to share with business partners, while adapting personal sales techniques.
  • Ensure all store opening and closing procedures are performed correctly with occasional responsibility to make bank deposits and complete cash handling or other monetary transactions.

Requirements

  • One year retail or other sales-focused experience.
  • Licensed cosmetologist highly preferred in US and Canada.
  • Reliable transportation to effectively service designated store and market.
  • Ability to travel to shows and/or sales meetings a minimum of 3 times a year.
  • Strong business acumen and ability to read, interpret, and act on pertinent sales reporting.
  • Working knowledge of retail sales, inventory control systems, and visual merchandising is strongly preferred.
  • Strong knowledge of POS applications.
  • Comprehensive knowledge of computers, iPads, mobile devices, and social media platforms.
  • Commitment to working scheduled hours and having the flexibility to work additional hours based on changing business needs.
  • Strong time management and organization skills and the ability to manage multiple projects at once.
  • Ability to present a professional image and interact positively with the public.
  • Strong written and verbal communication skills, at all levels within and outside the organization.
  • Must pass Color Certification Test within 60 days of hire to remain in position.

Skills

  • Strong business acumen and ability to read, interpret, and act on pertinent sales reporting.
  • Working knowledge of retail sales, inventory control systems, and visual merchandising.
  • Strong knowledge of POS applications.
  • Comprehensive knowledge of computers, iPads, mobile devices, and social media platforms.
  • Strong time management and organization skills and the ability to manage multiple projects at once.
  • Strong written and verbal communication skills, at all levels within and outside the organization.

Benefits

  • Generous product discount and free sample products.
  • A great education regarding our products through guided learning and certification courses.
  • Opportunity for growth.
  • Medical, dental, vision, 401k, vacation, sick and holiday time benefits.

Pay

Details TBD.

Schedule

Details TBD.

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