Part-time Sales Associate (West Village)

About the role

We're looking for a welcoming and kindhearted sleep-enthusiast to join the team in our West Village store. This is an exciting time to join the Brooklinen retail family: you'll help shape the retail experience for our customers today, and your insight and feedback might help shape our future stores as well. You’ll love this role if you’re as obsessed as we are with making people’s homes a happy, comfortable place - and providing amazing customer experiences along the way.

Responsibilities

• Ensure an exceptional customer experience is delivered 100% of the time
• Act as a Brooklinen brand ambassador, always putting the customer first
• Engage with loyal customers IRL and form new customer relationships
• Educate customers on our product assortment, brand history, and value proposition
• Work in the back of house to receive and organize inventory
• Aid in the visual merchandising of the store and product
• Support the planning and execution of in-store special events

Requirements

• 0-3 years of experience in a retail (or service-oriented) environment
• The ability to communicate clearly, confidently, and enthusiastically
• Strong judgment and a service- and solution-oriented approach
• The ability to work a flexible schedule, including evenings, holidays and weekend shifts
• Someone who is passionate, inclusive, and positive
• The ability to stand for long periods of time, physically move products and lift up to 20 pounds
• Experience with embroidery is a plus.

Qualifications

• Passionate about making people's homes a happy, comfortable place
• Willingness to learn and adapt to a fast-paced retail environment
• Ability to work independently and as part of a team
• Positive attitude and strong interpersonal skills

Skills

• Customer service skills
• Product knowledge
• Visual merchandising skills
• Event planning and coordination

Benefits

• Great benefits for our full-time team members (with fully company-paid options)
• 100% paid parental leave for ALL new parents
• Budget for learning and development
• Fun team outings
• Quarterly bonus program
• 401K with a 4% Safe Harbor Match
• Commuter benefits
• Quarterly product allowance

Pay

$19/hour

Schedule

Flexible schedule, including evenings, holidays and weekend shifts