Part Time Sales Associate - Springfield Mall

Responsibilities

• Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience
• Actively engage with guests demonstrating genuine enthusiasm for our brand
• Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience
• Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests

Requirements

• High school diploma or GED equivalent
• Preferred: Associate’s (or higher) degree in business, management, or a related field

Qualifications

• Possesses a “How Can I Help” attitude
• Enjoys meeting and interacting with new people
• Dependable and flexible
• Models personal and professional integrity
• Naturally warm and fun-loving
• Ability to remain calm under challenging circumstances

Working Environment

• Active retail store leadership requires the ability to sit, stand, and move around for duration of shift
• Work environments include indoor/outdoor malls, strip centers, and other retail locations
• Lift > 25 pounds

Performance Metrics

• Decision-making, judgment, and execution
• Create an Experience First culture for guests and associates
• Achievement of assigned goals
• Consistent execution of operational standards
• Stakeholder feedback