Part-time Sales Associate (Philadelphia)

About the role

We're looking for a welcoming and kindhearted sleep-enthusiast to join the team in our store! This is an exciting time to join the Brooklinen retail family: you'll help shape the retail experience for our customers today, and your insight and feedback might help shape our future stores as well. You’ll love this role if you’re as obsessed as we are with making people’s homes a happy, comfortable place - and providing amazing customer experiences along the way.

Responsibilities

• Ensure an exceptional customer experience is delivered 100% of the time
• Act as a Brooklinen brand ambassador, always putting the customer first
• Engage with loyal customers IRL and form new customer relationships
• Educate customers on our product assortment, brand history, and value proposition
• Work in the back of house to receive and organize inventory
• Assist with the visual merchandising of the store and product
• Support the planning and execution of in-store special events

Requirements

• 0-3 years of experience in a retail (or service-oriented) environment
• The ability to communicate clearly, confidently, and enthusiastically
• Strong judgment and a service- and solution-oriented approach
• The ability to work a flexible schedule, including evenings, holidays, and weekend shifts
• Someone who is passionate, inclusive, and positive
• The ability to stand for long periods of time, physically move products, and lift up to 20 pounds

Qualifications

We believe people with all types of experience could be great in this role and will be looking to the application screening questions as well as resumes to make our decisions.

Compensation

The Rate for this position is $18.00. In addition, you will have the opportunity to participate in a Quarterly Bonus Program with a target % based on your role.

Benefits

• 401(k) with a 4% company match
• 40% employee discount plus Friends and Family discount
• Quarterly product allowance
• Commuter benefits
• Brooklinen welcome product bundle after 30 days of employment

About Brooklinen

Brooklinen is a place where thoughtful people do meaningful work — with warmth, clarity, and shared purpose. We value care, collaboration, balance, and continuous growth. Brooklinen was founded in 2014 with a simple belief: that comfort can bring happiness. Today, we’re one of the largest soft goods brands in the U.S., designing for real life and real homes with products that pair elevated quality and accessible pricing.