Part Time Sales Associate - Orlando

Sales Achievement

• Consistently achieve and/or exceed the monthly sales target, as directed by management.
• Maintain outstanding standards, solid product knowledge, and all other components of Customer Service before, during, and after sales.
• Adapt approach according to the client needs and motivations.
• Negotiate and handle objections with ease.
• Aid and support after-sales clients in accordance with Maison values.
• Act as a reference and provide recommendations that will provide an exceptional client experience.
• Stay current on industry news and competitor information.

Client Relationship Management

• Cultivate new and existing client relationships through exceptional service and other Maison-specific CRM initiatives.
• Partner with Management to develop a plan for their clients and prospects.
• Accurately capture client data for follow-up and relationship building, effectively utilizing available tools.
• Effectively resolve client issues/concerns and escalate as needed to Management.
• Participate in in-store and off-site events and networking activities.

Daily Boutique Operations

• Understand and comply with all security and operational policies and procedures for the Group, Maison, and boutique.
• Assist with daily set-up and breakdown of the boutique, and communicate on any maintenance issues.
• Assist in the merchandising and daily maintenance of displays and back-stock.
• Participate in daily and annual inventories and cycle counts to prepare and ensure a successful audit.
• Assist with special projects, as needed (i.e., price changes, supporting back office responsibilities, etc.).

Qualifications

• Education: College degree preferred.
• Required Experience: 2 to 5 years of previous experience in luxury retail, service, or hospitality environments.
• Technical Skills: Ability to work in a fast-paced retail store environment; computer and internet savvy; MS Office experience required; SAP knowledge preferred.
• Personal Skills/Abilities: Additional language skills are a plus; excellent interpersonal and communication skills; strong attention to detail; ability to handle multiple tasks simultaneously and with precision; genuine Maison Ambassador; maintain professional demeanor at all times; uphold Cartier image.
• Other: Available to work retail hours including weekends and to travel for trainings, client events, and conferences.

We Offer

• Comprehensive benefits program including medical, dental, and vision programs.
• Health savings and flexible spending accounts.
• Income protection solutions such as life insurance, disability benefits, and 401(k) with employer match.
• Total rewards including paid time off, wellness reimbursement benefit, and access to the employee assistance program.
• Volunteer days off and support for local community initiatives.

Pay and Schedule

• $28-30/hr

Benefits

• Employee wellbeing is a top priority at Richemont.
• Comprehensive benefits program.
• Core benefits include medical, dental, and vision programs.
• Health savings and flexible spending accounts.
• Income protection solutions such as life insurance, disability benefits, and 401(k) with employer match.
• Total rewards including paid time off, wellness reimbursement benefit, and access to the employee assistance program.
• Volunteer days off and support for local community initiatives.