Part Time Sales and Service Associate

Responsibilities

• Effectively communicate and offer ancillary products and services to enhance customer’s travel experience.
• Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells.
• Achieve personal sales goals while supporting the goals of the team.
• Work in a fast-paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience.
• Create a positive customer service experience by listening to and identifying customer needs.
• Engage customers in a courteous professional manner and ensure overall customer satisfaction and service.
• Maximize revenue opportunities with customers by actively soliciting business after every rate quote, addressing/overcoming customer objections to placing a reservation, utilizing various sales techniques as appropriate to obtain every possible booking.
• Aid customers with various post rental inquiries that involve the rental and billing process.
• View every customer contact as a sales opportunity and solicit reservations on customer service calls.

Requirements

• Demonstrate good communication skills both written and oral.
• Communicate in English clearly and proficiently.
• Candidates fluent in other languages are encouraged to apply.
• Show the competitive drive and confidence to succeed in a commission-based environment.
• Work in a fast-paced environment with a variety of tasks.
• Show excellent organizational and time management skills.
• Show sales, professionalism and interpersonal skills.
• Show a high level of ownership, accountability and initiative.
• Show proven experience of working well within a team.
• Work flexible shifts including weekends and holidays; and work overtime as required.
• Work outdoors during all weather conditions.
• Stand for long periods of time.

Qualifications

• A valid driver's license with record in good standing.
• Ability to drive and operate vehicles.
• Fluency in English.
• 1-2 years of customer service and sales experience.

Pay

$17.00/HR For full-time opportunities Hertz also provides world class benefits, which include:

• Medical, Dental, and Vision Insurance
• Life Insurance
• Paid Time Off
• 401(k) Retirement Plan
• Employee Discounts

Schedule

Flexible shifts including weekends and holidays; and work overtime as required.

About Us

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran.