Part Time Sales and Service Associate

Responsibilities

• Effectively communicate and offer ancillary products and services to enhance customer’s travel experience.
• Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells.
• Achieve personal sales goals while supporting the goals of the team.
• Work in a fast-paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience.
• Create a positive customer service experience by listening to and identifying customer needs.
• Engage customers in a courteous professional manner and ensure overall customer satisfaction and service.
• Maximize revenue opportunities with customers by actively soliciting business after every rate quote, addressing/overcoming customer objections to placing a reservation, utilizing various sales techniques as appropriate to obtain every possible booking.
• Assist customers with various post rental inquiries that involve the rental and billing process.
• View every customer contact as a sales opportunity and solicit reservations on customer service calls.

Requirements

• Demonstrate good communication skills both written and oral.
• Communicate in English clearly and proficiently.
• Candidates fluent in other languages are encouraged to apply.
• Show a competitive drive and confidence to succeed in a commission-based environment.
• Work in a fast-paced environment with a variety of tasks.
• Show excellent organizational and time management skills.
• Show sales, professionalism and interpersonal skills.
• Show a high level of ownership, accountability and initiative.
• Show proven experience of working well within a team.
• Work flexible shifts including weekends and holidays; and work overtime as required.
• Work outdoors during all weather conditions.
• Stand for long periods of time.

Qualifications

• A valid driver's license with record in good standing.
• Ability to drive and operate vehicles.
• Fluency in English.
• 1-2 years of customer service and sales experience.

Pay

$15.00/hr

Schedule

Flexible shifts including weekends and holidays; and work overtime as required.

About the Role

The Sales & Service Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customer’s travel and insurance replacements needs.

Benefits

World class benefits, which include: Medical, Dental, and Vision Insurance, Life Insurance, Paid Time Off, 401(k) Retirement Plan, Employee Discounts.