Part Time Sales Ambassdor-Concierge

About the role

Ralph Lauren Corporation is seeking enthusiastic Cashiers to join our dynamic team. This role is ideal for individuals who want to make a difference by providing exceptional customer service and transaction processing in a fast-paced retail environment.

Responsibilities

• Create exceptional customer experiences by greeting customers warmly and handling inquiries professionally.
• Cross-sell and upsell products to enhance customer satisfaction.
• Share product knowledge and passion for Ralph Lauren fashion with customers.
• Process all sales transactions efficiently, including cash, credit, debit, and checks.
• Validate and inspect returned merchandise, ensuring it is in saleable condition and eligible for return.
• Escalate any concerns to management as needed.
• Manage promotional offers and coupon redemption accurately.
• Execute Ship to Home orders with precision.
• Maintain customer profiles in the Point of Sale (POS) system.
• Accurately process merchandise, including scanning, folding, and bagging.
• Maintain cleanliness of cash wrap, queue line, and surrounding areas.
• Support visual merchandising standards following company guidelines.
• Provide feedback to management on product and category opportunities.

Requirements

• Customer service and sales experience or similar industry experience in a complex, high-volume or high-profile specialty environment preferred.
• Ability to effectively communicate with customers and store personnel.
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap, and office; work around/with chemicals, lift/climb up to 30 lbs., and climb moderately.
• Ability to operate the register, stand, move, and walk for multiple hours.
• Ability to work a flexible schedule to meet the needs of the business, which may include day, evening, weekends, overnight shifts, and travel (as required).
• Build and maintain positive working relationships with customers, management, and co-workers.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license and reliable transportation (if applicable).

Skills

• Excellent communication skills.
• Attention to detail.
• Customer service orientation.
• Basic computer skills, including familiarity with POS systems.

Benefits

• Competitive compensation package.
• Health insurance options.
• Retirement savings plan.
• Employee discounts on Ralph Lauren products.

Pay

• $12.00 - $14.00 per hour, depending on experience.

Schedule

• Flexible schedule to meet the needs of the business, including day, evening, weekends, overnight shifts, and travel (as required).