Part Time Room Attendant - Marriott Colorado Springs
About the role
At Pyramid Global Hospitality, we are a leading hospitality management company with a portfolio of over 200 hotels and resorts. Our property, the Colorado Springs Marriott, is located near the Rocky Mountains and the vibrant downtown area of Colorado's second-largest city. It offers an excellent opportunity to join a world-class team that values personal and professional growth.
Responsibilities
- Approach all encounters with guests and employees in a friendly service-oriented manner.
- Maintain regular attendance in compliance with Marriott/Pyramid Global Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
- Comply at all times with Marriott/Pyramid Global Hospitality standards and regulations to encourage safe and efficient hotel operations.
- Thoroughly clean and restock the required number of guest rooms per shift.
- Complete all pre-cleaning duties including but not limited to guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from guest rooms.
- Collect soiled linens for laundering, make beds, and replenish room supplies.
- Perform other tasks/jobs as assigned by the supervisor or manager.
- May be required to disassemble furniture or items in the guest room to conduct deep cleaning.
- Deep cleaning tasks may include but are not limited to changing the AC filter, cleaning the AC coils, touching up paint on walls/molding, touching up scratched furniture or rehanging closed slide doors.
- Once property trained, be able to clean a room in around 35 minutes and do a refresh in 7 minutes.
- Absorb and deliver exceptional guest experiences through attentive and personalized service.
- Collaborate effectively with colleagues and communicate well within the team.
Opportunity for Growth
This position has the potential for growth as Room Attendants have the opportunity to become self-inspectors. As you demonstrate your skills and commitment, you can elevate your role within our organization.
Culture
Empowered to Make a Difference
At Pyramid Global, we believe in putting "People First." Our team is composed of talented, diverse, and passionate individuals who collaborate with respect and dedication. We empower our team members to make a positive impact not only for our guests, coworkers, and communities but also for themselves. Our mission extends beyond monetary compensation; we aim to create value for our associates through exceptional experiences, benefits, and opportunities for growth.
Qualifications
- Engage with guests to ensure their stay goes well.
- Work as a team to accomplish the goal of resort/hotel cleanliness.
- Keep the work cart orderly and properly stocked.
- Proper utilization of equipment supplies and guest amenities.
- Thorough cleanliness and sanitation of assigned guest areas.
- Daily changing and inspection of linens and towels, following the standards set forth in the Green Program.
- Practice safety standards and be aware of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and properly reporting as found.
- Respect for guests’ property should always be exercised.
- Responsible care of equipment.
- Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms.
- Remain alert, courteous, and helpful to the guests and co-workers always.
- Perform other related duties as requested by Floor Supervisor.
- Weekend availability a must.
- Previous hotel experience preferred.
Benefits
- Exclusive discounts on room rates and experiences at our award-winning hotels.
- Mental wellbeing support for you and your loved ones.
- Comprehensive finance and retirement solutions.
- Performance-based incentives and bonuses.
- Generous paid time off.
- Exciting perks and discounts.
- Professional guidance and support.
- Competitive health insurance plans.
- Pet insurance for your furry companions.
- Skill-enhancing job training.
- Education opportunities for career growth.
- Strong emphasis on work-life balance.
What are we looking for?
We are seeking skilled Room Attendants who share our commitment to providing exceptional guest experiences. Our Room Attendants play a vital role in maintaining the highest standards of cleanliness and comfort for our guests. If you are enthusiastic, dedicated, and thrive in a dynamic hospitality environment, we invite you to join our team.
Compensation
$17.00-$17.00